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Customer Service Relations

Location:
Brooklyn, NY
Posted:
August 15, 2023

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Resume:

Guillermo Sanchez

*** * **** ****** ** ***** Phone number- 646-***-****

Email : *************@*****.***

Cell 646-***-**** weBest way to contact (email)

JOB OBJECTIVE

A bartender,having an extensive experience in making and serving drinks to patrons,directly and trough wait-staff Looking for a position in a well recognized establishment

HIGHLIGHTS OF EXPERIENCE

Highly motivated to serve as a bartender and help manager in improving bar tending services

Excellent ability to make and serve beverages from the bar which is restricted to some varieties and brands of wine,beer,soda,liquor

Huge ability to rapidly recognize impending lacks of supplies based on a volume of business and covers to their timely replacement

Proven ability to do extremely well under pressure Building strong relations with the customers

General hospitality skills

• • • safety Staff Hygiene training management standards and supervision

• Client and customer relations

• Teamwork

• Multicultural understanding

Bartending Backgroun

•Please don’t tell - barback Jun 2019 - March 2020 Opened and closed bar independently, restocked depleted items daily, signed checks to distributors

Legitimately cared and concerned for patrons by being a responsible bartender and /server Make all kinds of preparation such as juices, garnishes, syrups,infusions and batches Organizing liquor room for counting battles and communicate possible lows and 86 Casa Carmen -bartender August 2019 -Jun 2020

Clean glasses, bar equipment, ice machines

Restocking several amount of sodas, beers and bottles of liquor and Organizing and cleaning the liquor room counting bottles, beers, sodas and inform low’s and 86s Doing inventory every single day making a list for the next prep needed for the next day Making alcoholic and non alcoholic drinks consistent with the bar’s standar drink Skilled at customer service and communication skills COSME-Barback October 2021-July 2022

Assisting bartenders by placing glassware for drinks, taking orders from customers and communicate orders to bartenders

Making coffees,espressos,macchiato coffees,cappuccino coffees teas and delivering for all guest on the establishment

Responsibility about making syrups, infusions, juices and no alcoholic drinks (aguas frescas) Organizing the liquor room and communicating lows

Joining master classes lessons about well known agave spirits Doing inventory every day for syrups, juices,infusiones and fruits/ vegetables for the bar program Closing properly the bar by making sure there’s nothings wet bar station wells, bar tops And bar rails

Dante NYC west village - bartender December -30 2022 -Fe 2021 Opened and closed restaurant independently, restocked depleted items daily Counting every batch and communicate to baterenders/managers for success Making garnishes, in charge of making batches and responsibility of organizing and cleaning liquor room

Welcoming to allowing and allegiance of bartenders for possible allergies Clean and sanitize all surfaces,equipment and work as necessary or on schedule which will be set by management

Work closely with other servers/server assistant and food runner to provide better service

Keeping the bar stocked and clean while always always providing friendly and attentive serv

Dear Irving on Houston - head barback March 2022-November 2022 Mix ingredients to prepare cocktails batches for specialty drinks Opened and closed bar independently, restocked depleted items daily Kept the bar area safe, clean and well-stocked throughout each working shift Participation for private events, helpfully and all concerned about about a inolvidable expetience Training possible new members to the team and explaining every aspect of the job Making sure,leaving the bar it’s all dry,no superficial wet everything clean n drying Manhatta -bartender

Assisting with greeting guests, creating a good first impression for the guests experience Serving the cocktails, wine, and champagne in accordance with safe alcohol service standards And promote the loyalty program to customers serving about 69 customers per shift Provided prompt accurate and exceptional service while ensuring that customers did not have to wait for checkout

Clean and organized the bar area in keeping with the restaurant philosophy culture and standards of excellent

Opened and closed the bar indefinitely restocked depleted items daily A.R.T-soho Foxtail -Lindens- Bartender. December 2022-Jim-2023 Ensured that all guests felt welcome and were given responsive professional and gracious service all the time

Keep the bar area safe and clean and well-stocked throughout each working shift Helped change kegs and clear the lines when necessary Greeted and served customers in a professional and timely manner Prepare alcoholic and non alcoholic drinks and other beverages for customers in accordance whit standard recipes assessing customer’s needs and preferences and making appropriate recommendations

La contenta restaurant - bartender

Prepare alcoholic and non alcoholic drinks for all guess Assisting with service and making sure and making sure for proper closing Opened and closing individually

Increase sales by doing recommendations and explained all god items



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