Customer Service Data Entry

Jill Montelongo

Downey, CA ***** 213-***-****

***************@*****.***

SUMMARY

Energetic, friendly, and service oriented professional with a strong work ethic who enjoys working hard and assisting people. Enthusiastic and quick learner with excellent people skills who works well both independently and in a team environment. Main priority is to maximize customer satisfaction by ensuring quality of service.

HIGHLIGHTS OF QUALIFICATIONS

Excellent communication, people and listening skills.

Customer service and problem-solving experience with a dedication to ensure customers’ satisfaction.

Self-motivated with great organizational, time management and multi-tasking skills

Adept in establishing and maintaining cooperative working relationships with customers, coworkers and supervisors

Observant and careful with strong safety knowledge and practices

Computer literate with data entry and Internet research skills

WORK EXPERIENCE

Pyramid Properties Lynwood, CA

Front Desk Clerk

Provided excellent customer service by answering phone calls, inquiries, and scheduling appointments.

Gathered information, checked in, scheduled/rescheduled and canceled appointments by phone, in person or via electronics correspondence.

Received and notated the rental payments, typed letters, utilized the fax/copier and scanner.

Performs a variety of administrative tasks associated with maintaining and supporting the work performed with the organization by utilizing software applications such as electronic Mail-Outlook, calendar, spreadsheet, database and typed memorandums, maintained weekly work schedules for units.

Aided the administration's staff by facilitating the administration of equipment and property of the organization.

EDUCATION

High School Diploma

Sales & Marketing Certificate

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