Customer Service Communication Skills
Resume:
Buda, Tx *****
*************@*****.***
Lauren Lopez
SKILLS
● Communication skills
● Relationship building
● Technical skills
● Sales skills
● Strong time management
● Attention to detail
● Problem solving
EXPERIENCE
Amazing lash studio, Southpark Meadows - Master stylist January 2022 - May 2023
● Interacted with new people daily.
● Educating and guiding the client about eyelash extensions and what style
/ length / curl will fit their eyes best.
● Performed quality services that upheld the integrity of the natural lash.
● Performed other services that included eyebrow lamination, eyelash lift, and facial waxing.
Walmart, Kyle — Customer host
September 2019 - December 2021
● Happily assisted on average 40 customers a day in finding items from over 30 aisles and 1,300 items of inventory.
● Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time.
● Maintained and enforced strict and up to date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction.
Chuck E. Cheese, Austin — Cashier/Party host
September 2018 - September 2019
● Interacted with customers, manage products, transactions, resolve customer conflicts and answer questions, while advancing customer service and verbal communication skills.
● Informed customers about all the latest sales, fundraisers, coupons offering at the store.
● Coordinated birthday celebrations while interacting with the kids. EDUCATION
Jack C. Hays high school, Kyle — Graduated 2019
Avenue Five Institute, Austin — Esthetician License AWARDS
Student of the month award
100% attendance award
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