Danielle Reeves

*** * **. *******, **. ***** · 925-***-****

adyyht@r.postjobfree.com

OBJECTIVE:

Seeking a Phlebotomy Technician 1 position that will encourage professional growth. To obtain a position utilizing my technical skills in specimen collection, and quality hospitality knowledge in hopes to transition into the medical field.

EXPERIENCE:

· AUGUST 20230-PRESENT

Volunteer · Kaiser Permanente San Leandro Medical Center

· Greeter- welcoming and assisting patients/guests in their needs.

· Interdepartmental errand runner.

· OCTOBER 2022-PRESENT

Supervisor · Jack’s Restaurant and Bar, Newark, Ca.

· Efficient, professional, and high-quality customer service when managing floor operations, scheduling reservations, and handling customer complaint investigation and resolution.

· Avoiding unnecessary delays and errors by multi-tasking and utilizing problem-solving skills while employing strong front-line leadership.

· Report Preparation and Analysis using Excel spreadsheets, and Toast POS.

· Generating positive guest relations, and satisfactory conflict resolution including issues with service, food, takeout applications, and payment processing.

· JUNE 2017- PRESENT

Lead Bartender · Jack’s Restaurant and Bar, Newark, Ca.

· Training new hires in company standards of service.

· Manage bar inventory, restocked supplies, and maintained Department of Public Health cleanliness standards.

EDUCATION:

· JANUARY 2023- PRESENT

San Francisco State University · 1600 Holloway Ave, San Francisco, CA 94132

Currently pursuing a Bachelor of Science in Nursing

· MARCH-APRIL 2023

Phlebotomy Technician Certification · CALRegional · Fremont, Ca. 94536

· AUGUST 2019- MAY 2022

Chabot College · Hayward, Ca. 94541 · AA Degree in Biology-Emphasis in Allied Health

SKILLS:

· CPR & First Aid ·Administrative Support · Guest Relations & Conflict Resolution

· Phlebotomy- Venipuncture & Capillary · Centrifugation Processing

· Proper Collection of Blood Specimens & Handling Procedures · Cash Handling

· Interpersonal Communication & Leadership · Reliable

CERTIFICATIONS:

· Phlebotomy Certification (CPT 1)

· Adult and Pediatric First Aid/CPR/AED- American Red Cross 2023-2025

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