Assistant Manager Accounting Technician
Resume:
M. Ramesh
Accounting Technician-Skilled
@ramesh_11278
CAREER
OBJECTIVE
OBJECTIVE
ACADEMIC
BACKGROUND
INTERNSHIP
Trained as an Accounting Technician in Government
Secretariat at Vavuniya, District. Worked in the Payroll
(CIGAS) system, Bank Reconciliation and greatly supported paying salaries, other employee payments and finance matters once the Book-Keeper was on continuous absence for duties. TECHNICAL
PROFICIENCIES
Age: 40
Vavuniya, Sri Lanka
sltramesh11278@gmail.
com
MS Office Suite (Word, Excel, Outlook, PowerPoint) Successfully completed Advanced Diploma in IT.
Tamil: Excellent
English: Proficient
Sinhala: Spoken
Responsibilities & duties which comprise my
present position
• Handling customer complaints from the front
I-Receiving OSP Faults and forward them to OSP team II-Supporting customers (Fiber & Copper) technically and help them to get restored the service as much as possible.
III-Guiding customers their billing disputes as per the CRM. IV-Introducing customers about the product and services and guiding them towards their expectations of internet solutions. V- Answering all the customer queries from the front end & over the phone calls.
• Executing the following through ERP.
I-Raising Internal Requisitions and Transacting Move Orders for distributing OSP Materials to the sub stores.
II-Executing all the material transactions and issuing tools to the employees of all four districts of the company.
III-Submitting the employee payments such as Overtime, Travelling and Subsistence and etc. Also do work as a Leave Agent. IV-Handling all the Operational expenses and petty cash of the Regional Office of the company.
V-Responsible for all the Regional Accounting reports and Quick Invoices of Suppliers which should monthly be forwarded to Provincial Accountant.
Considering myself as self-confident and highly
motivated personnel, expect to work in a target
oriented environment with the best of my potential. As a result, expect to meet my expectations by making
“win win” circumstances. And always try to ensure
“Can Do” mindset at any work environment.
LANGUAGE
SKILLS
Successfully completed National Certificate in
Accounting Technician in Department of Technical
Education and training Institute of Sri Lanka Technical College.
Successfully completed Advanced Diploma in IT
Professional.
Completed Ordinary Level & Advanced Level in High
Schools.
INTERESTS
Cricket & Soccer
NON-RELATED REFEREES
Eng. V.Thivagar
BSc (Eng.)_University of Peradeniya.
Sri Lanka Telecom Plc
Vavuniya
+447********* *****.**@*****.***
Eng. P.Sri Puveehan
Out Side Plant Maintenance Center
Sri Lanka Telecom Plc
Vavuniya
+947******** ********@***.***.**
WORK EXPERIENCE
As a Senior Assistant Manager that I have been in
the service of Inventory Management and Customer
Care over the past sixteen years in Sri Lanka
Telecom Plc, the Leading and Largest
Telecommunication and Digital Service provider of
the country.
I have had five more years of Technical experience in (OSS) Fiber & Copper New Connections.
Mr. Nuwan Buddhika
Regional Enterprise & Business Manager
Sri Lanka Telecom Plc
Jaffna
+947******** *******@***.***.**
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