ARABIYA REID

C u s t o m e r S e r v i c e R e p r e s e n t a t i v e

Highland Park, NJ, 08904 (M) 848-***-**** adyyh3@r.postjobfree.com E D U C A T I O N — E XPERIENCE

Franklin High School

Somerset, NJ 08873

graduated June 2022

2022-2023 Nursing, LINCOLN

TECH

09/2021 -01/2023

Customer Service Rep • TrulyYours732Apparel, LLC

Somerset, NJ 08873

Maintaining a positive, empathetic, and professional attitude toward customers always.

Responding promptly to customer inquiries.

Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as

necessary.

Providing feedback on the efficiency of the customer service process.

Answering phones, taking detailed messages, fax, emails, customer follow-up

Ensure customer satisfaction and provide professional customer support.

Microsoft- Outlook, Excel, Word.

K EY SKILLS

Cash Handling

Multitask

Detail oriented

Works well with minimal supervision.

Teamwork

Time Management

Customer service

REFERENCES

Available Upon Request

Contact this candidate