Maria P Rodriguez **** Chasewood Dr
Dalton, Ga **721
(706) 671–4700
*****.*******@*****.***
EXPERIENCE
Superior Plus Propane: Dalton, Ga — CSR
November 2022 - Current
Answer questions about the company’s products and services Create delivery tickets
Process payments
Handle customer complains in a professional manner Ttec: Remote— Insurance CSR
July 2022 - October 2022
Answer inbound calls
Enrollment customers
File application for customers
Sales
Answer questions about insurance plans
Medicaid insurances
Dalton Utilities: Dalton, Ga — CSR
August 2020 - October 2021
Answer questions about the company’s products and services Processes orders and transaction
Deliver information about companies services
Handle customers complaints in a professional manner Collect and analyze customer’s feedback
EDUCATION
Southeast High School : Dalton, Ga — Diploma
May 2015
Certified Insurance Agent : State of Georgia Accident and Sickness
– SKILLS
•Bilingual
Spanish/English
•Customer assistance
•Interpersonal
communication
•Data entry
•Multi-tasking ability
•Credit card processing
•Point-of-sale system
operation
•Time management skills
•Payment accepting
•Good telephone
etiquette •Basic math
skills
•Friendly
•Written and verbal
communication
– LANGUAGES
Spanish / English