Customer Service Representative
Resume:
Summary
Outgoing and friendly customer service representative with 20+ years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor. Experience
Atrium Health Charlotte, NC
Registrar 03/2022 - 05/2023
Gathered demographics information from patients in the ER, and input info into hospital computer database Holiday Inn Express and Suites Charlotte, NC
Night Auditor 04/2021 - 08/2021
Checked guest in/out of hotel
Answered all incoming phone lines
Made reservations
Balanced all hotel daily revenue
Ran reports
Resolved customer issues & complaints
Prepared guests breakfast bags
Provided excellent customer service
Bojangles' Charlotte, NC
Crew Member 06/2020 - 02/2021
Prepared food ordersOperated cash register at busy drive thru windowInteracted with customers providing excellent customer service while exchanging money and food orders
Quality Inn and Suites Charlotte, NC
Night Auditor 12/2015 - 11/2016
Checked guest in/out of hotel
Answered all incoming phone lines
Made reservations
Balanced all hotel daily revenue
Ran reports
Worked with airline contacts to house distressed passengers Resolved customer complaints & issues
MOD of audit shift
Ramada Plaza by Wyndham Charlotte, NC
Night Auditor 01/2014 - 11/2015
Checked guest in/out of hotel
Answered all incoming phone lines
Made reservations
Balanced all hotel daily revenue
Ran reports
Worked with airline contacts to house distressed passengers Resolved customer complaints & issues
MOD of audit shift
Provided excellent customer service
Skills
Customer service, Front desk, Hospitality, Computer skills, Communication skills, team player, dependable & reliable, adaptable, flexible, honest & trustworthy, hard working Lisa Colbert
+1-980-***-**** adyyfh@r.postjobfree.com 3301 Magnolia Hill Dr apt 2010 Charlotte NC 28205 Education
UNC Chapel Hill Chapel Hill, NC
Business
UNC Charlotte Charlotte, NC
Medical Billing and Coding 12/2021
AB Tech Asheville, NC
Hospitality 05/2019
Wayne Community College Goldsboro, NC
Computer Basics 12/2018
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