Customer Service Full Time

DEMERRITT OLIVIA GOOLSBY

**** ********* **, *********, *******, 30294, US 470-***-**** adyyec@r.postjobfree.com Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills Coordinating Efficient Routes

Time Management

Attention to Confidentiality

Delivering Time-Sensitive Specimens

Smartphone Usage

GPS System

Data Management

Communications

Medical Assisting // Some college (No degree)

Georgia Medical Institute // Atlanta, GA

High School // 1985

Charles Lincoln Harper High // Atlanta, GA

Independent Contract Courier // September, 2022 to Present Courier Connection // Atlanta, GA

Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries. Safely loaded items into delivery vehicle to minimize damage while in transit. Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order. Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways. Followed company policies and procedures during shift. Office Manager // July, 2017 to Present

TJ Automotives // Forest Park, GA

Improved the payment collection, accounts payable/receivable, deposit, and recordkeeping systems. Maintained computer and physical filing systems.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving. Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.

Oversaw quality control and productivity rates to increase revenue and production times. Data Processing Analyst // December, 2015 to June, 2017 United Healthcare/ Wipro // Chamblee, GA

Assessed business analytics and functions, devising targeted data storage solutions using Phycon, Omega and Centrix to design efficient systems for reporting and data storage. Employed vast knowledge of relational database concepts and PL/SQL coding to produce highly efficient data systems. Performed systems and data analysis using variety of computer languages and procedures. Stored document master digital files in a secure location for backup and future verification. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

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