Customer Service Data Entry
Resume:
Rita Pounds-combs
New Castle, PA *****
adyybn@r.postjobfree.com
Rita is a self-motivated woman ready to go into the workforce and become contributing a team player. Her degree allows her the flexibility to become an asset to any company. She would be proud to exercise the new found knowledge in business management and become an asset to a deserving company.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
RCA Rural Carrier Associate
United States Postal Service - Ellwood City, PA
May 2016 to Present
Delivering mail, and packages. Customer service.
Sales Associate/Cashier
lowes - Greenville, TX
July 2013 to Present
Responsibilities
Greet customers. Help find merchandise to meet their needs. Accomplishments
I have gotten a number of customer complements from customers and corporate office Cashier, stock,
Bimbo Bakery - Sulphur Springs, TX
December 2012 to April 2013
Sorted thought returns and put them on shelves to be sold. Help customers find items they desired and rang up the sale
Claims Customer Service
Liberty Mutual
October 2011 to February 2012
This position required answering the telephone to assist customers with auto and homeowners claims. Data entry of customer supplied information was critical because one was often dealing with customers that were in distress.
United States Census Analyst
Enumerator
April 2010 to August 2010
Regular duties required planning daily work with supervisor by reviewing assignment area, and submitting the previous day's assignment data. The assignment areas determined the organization of neighborhoods and assisted in locating households for conducting the required interviews. Interviews with residents followed stringent guidelines and confidentiality laws. This process required explaining the purpose of the census interview and answering question following a predefined script. The answers were recorded on the provided forms. After gathering the information there were assessments of the quality control level of the selected addresses. This determined which sample data passed and failed the given criteria verification. The data was complied with accuracy standards while maintaining a high production rate. For reporting purposes each analyst maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties. Cashier
Tic Toc Food Mart
July 2009 to November 2009
Operating the cash register, lottery machine, and monitoring sales required displays to be arranged and products stocked as required. The hot deli food had to be prepared and presented for sale to the customers.
Customer Service Representative
Kmart
August 2008 to July 2009
The duties in this position allowed my supervisor skills to be exercised as the holiday front line supervisor, and the lead Associate over the automotive, hardware and sportswear departments. This position also required taking down and setting up displays and Shelving. Monitoring prices and taking inventory were important roles to help insure proper pricing.
Data Entry Specialist
Specialized Staffing Service
November 2006 to March 2007
This position required entering data, filing, faxing, and copying business documents. United States Military - Honorable Discharge
• References provided on request.
Education
Associates in Buisness Management
American Intercontenial University - Schaumburg, IL 2002 to 2002
Associate's degree in Business Management
Butler County Community College - Butler, PA
1998 to 2002
Skills
• Human Resources
• Military Experience
• Retail Sales
• Delivery Driver Experience
• Interviewing
• Recruiting
• Security
• Pricing
• Employee Orientation
• Driving
• Commercial driving
• Office Management
• Van driver
Military Service
Branch: Air Force
Service Country: United States
Rank: E2
February 1992 to April 1992
Active duty
Assessments
Work style: Conscientiousness — Highly Proficient
January 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Management & leadership skills: Planning & execution — Familiar January 2021
Planning and managing resources to accomplish organizational goals Full results: Familiar
Delivery driver — Expert
May 2021
Interpreting instructions or signs and solving problems Full results: Expert
Basic attention to detail — Familiar
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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