Full Time Communications Technician

POLICE COMMUNICATIONS TECHNICIAN (RETIRED) SYDNEY BAKER CONTACT INFORMATION ******@*****.*** 1313 Dartmouth Avenue Parkville, MD 21234 1-347-***-**** SKILLS Microsoft Oce Suite / Windows ENGLISH

OBJECTIVE:

Obtain a full time position that utilizes communication, interpersonal skills, and management qualities.

EXPERIENCE:

POLICE COMMUNICATIONS TECHNICIAN

New York City Police Department. 1 Police Plaza Manhattan NY 1991- 2021

Police Communications Technician working under direct supervision in the Police Departments Communications Section, served as E911 emergency call takers: obtain necessary information from callers in order to initiate emergency assistance; served as radio dispatchers of police resources. Performed clerical administrative and other duties related to the provision of emergency services. Some of the physical and environmental conditions performed by Police Communications Technicians experienced are: sitting for extended periods of time with headset on while monitoring a computer screen, typing information Speaking calmly and clearly in order to elicit information while giving instructions to a continuous ow of callers under stress; listening carefully and making responsibe judgement where timing is critical. Statistical Unit producing reports and charts obtaining statistics which reect the data generated by the E911 system, to be used by different departments within the NYPD and Comstat meetings for analysis and critique of calls for services within the cities precincts and borough commands. liaison with the Inter City Correspondence Unit for all law enforcement agencies within the United States and Interpol.

EDUCATION:

PSYCHOLOGY York College. Jamaica, Queens NY 1989 ACADEMIC

HS DIPLOMA Harlem Preparatory School. Manhattan Sep 1968- Jun 1970

SKILLS: Microsoft Oce Suite / Windows

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