Customer Service Representative
Resume:
Jul ****
J A N E T J O Y C E
adyyay@r.postjobfree.com
Stoneville, NC 27048
PROFESSIONAL SUMMARY
I have over 25 years of Customer Service experience and enjoy helping people. SKILLS
Report preparation Sales expertise
Complaint resolution Opening and closing accounts
Call center procedures Refunds processing
Product knowledge Customer service
EXPERIENCE
Customer Service Representative, Anomaly Squared, Feb 2022 Apr 2022, Greensboro, NC
Processed customer product orders in collaboration with third-party fulfillment vendor. Exceeded requirements and deadlines when providing products and services to customers.
Returned customer calls and responded to inquiries and complaints. Customer Service Representative, Volt Workforce Solutions, May 2021 Sep 2021, Phoenix, Arizona
I worked for a company called RentPath, it was a company that helped people find apartments and houses
I took calls for in person tours and maintenance calls Responded to customer requests for products, services and company information Sewing Machine Operator, KDH, Oct 2019 Jun 2021, Eden, NC Adapted typical methods to complete special sewing project work. Set up machinery and adjusted settings based on particular job specifications. Cleaned, organized and restocked work stations regularly to maintain efficiency. Customer Service Representative, Deluxe Corp, Feb 2007 Sep 2015, Greensboro, NC Navigated multiple systems to identify source of issue. Handled escalated callers constructively to provide positive outcomes for members. Completed sales payments, refunds and exchanges and issued store credit. EDUCATION
High School Diploma
Franklin County High School Rocky Mount, Virginia JJ
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