Customer Service Representative
Resume:
Shabreen Hicks
Customer Service Representative
***********@*****.***
OVERVIEW
To obtain a position that will enable me to use my strong and organizational skills, educational background and the ability to work with others.
EXPERIENCE
Sodexo
12/2022 - Present
Baker
Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, stir and knead baking goods for cooking, serving and storing.
Set up stations with prepared baked goods and proper utensils.
Complied with all company safety and risk management policies and procedures.
The Learning Experience
03/2019 - 11/2022
Kitchen Manager
Basic food and beverage management including ordering and inventory organization.
Performed food preparation and production tasks efficiently and accurately.
Followed OSHA guidelines for safe food handling.
J&J Staffing
07/2013 - 02/2019
Customer Service Representative
Performed data entry for customer information.
Resolved customer inquiries and complaints ensuring the delivery of excellent Customer Service in a high-volume call center.
Performed general clerical duties such as faxing, mailing, scanning, and filing.
Ability to clearly communicate via telephone, email and chat.
EDUCATION
Piscataway Vo-Tech
Graduated 1998
High School Diploma
Skills
Team Player/ Organizing and Prioritizing Skills/Leadership and Communication Skills/ Strong Work Ethic/Problem Solving/Computer Proficiency Skills/Customer Service Skills/Adaptability and Flexibility Skills
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