Data Entry Project Manager
Resume:
Milda L. Thomas
C: 513-***-**** *****.********@*****.***
BILINGUAL ENGLISH/ SPANISH
SUMMARY: Dedicated self-starter with good communication & organizational skills.
Successfully interacted with customers, vendors, production, sales, and management.
COMPUTERS: Proficient with MS/DOS and various Windows operating systems; MS Word, MS Excel, Outlook, Act, Data Entry, and various call management applications. EXPERIENCE:
2023 - 2023 Dearborn County Indiana - Administrator Assistant Paid all Invoices
Update System for New Hire
Assist People to the correct Location
Answered Phone
2013 DSV Air & Sea – Logistics Coordinator
● Invoicing Shipping Orders
● Data Entry
● Document Preparer
2011 - 2012 UnitedHealth Group -Administrative Support Services
• Call English / Spanish Study Participants and obtain answers regarding current health status.
● Document Study Participant’s information.
● Help out on Project, Letter Templates, Welcome Packets, UPS Shipments, Certificates and Excel Spreadsheet updates.
2008 - 2011 Fifth Third Bank - Processor/Closer
● Accurately process applications.
● Communicate with the field to gather information needed to complete process.
● Assist underwriters with additional information and clarifications.
● Assist other processors & closers with their work.
● Handle escalated issues and rushes sent to me from manager.
● Give average number of total deals processed & closed in a month.
● 677 Closed deals per month.
● 500 Processed deals per month.
2007 Resolve Staffing - Staffing Coordinator
● Extensive public relations work, dealing with all levels of employment.
● Self-motivated; able to organize, analyze and meet operational deadlines.
● Respond well in high-pressure atmosphere.
● Capable of handling a diversity of responsibilities simultaneously. 2006 Cashland / Cash America Corp. - Credit Collector
● Telephone collections of past due accounts.
● Informed customers in regard to their account status and payment options.
● Related typing and data entry.
● Successfully collected 100% of assigned accounts. 1994 – 2005 Wang Global / QualxServ, Tewksbury, MA - Project Manager
● Dealing with different accounts, billing the calls, putting spreadsheets together to send to the District Office.
● Communicate with clients, field engineers, and managers to ensure customer satisfaction.
● Prioritize contracted service escalation agreements for various clients, while ensuring products were delivered within the contracted status time with logistics.
● Provide reports for upper management on a daily basis.
● Train new personnel.
EDUCATION:
Adult Learning Center, Lawrence, MA: 1998 – 1999
Certificate received in Personal Computers / Business Skills
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