Data Entry Customer Service

OSMAN MOHAMED

SOUTH PASADENA, CA *****

323-***-**** **********@***.***

PROFESSIONAL SUMMARY

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.

EDUCATION

MBA ~ University of Phoenix

SKILLS

Project Management

Written Communication

Interpersonal Communication

Microsoft Office

Cultural Awareness

Teambuilding

Data Entry

Organization and Time Management

PROFESSIONAL EXPERIENCE

OZMAN MOHAMED

Freelancer South Pasadena, CA February 2013 - Current

Data entry for non-profit organizations and website development

Contributed various skills of freelancing to market research

Utilized Microsoft Office, Excel, PowerPoint and Word for various projects.

MACY'S

Sales Associate Arcadia, CA October 2017 – December 2022

Operated Point of Sale (POS) system, processed multiple credit card and cash transactions.

Oversaw guest services and sales in all departments.

Contributed to management team by providing operation and logistic support.

Achieved awards for outstanding customer service and loyalties.

CELL FUNDS INC.

Call Center Sherman Oaks, CA April 2014 - April 2018

Contacted prospective clients nationwide for business development opportunities in telecommunication equipment.

Assisted with the overall management of the office.

Responded to customers questions and resolved complaints.

Completed data entry of phone orders into a customized database.

Answered company advertisements and faxed documentation to clients.

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