Customer Service Information Technology
Resume:
Ayesha Irshad
Seasoned people expert who has worked in several different fields providing excellent service to clients and employers. Vast area of experience from working with financial customers, students, parents and managers. Organized and driven with an innate ability to stay on task, focus on the needs of an individual and the fine print. Consistently adapting to new software and technologies, and improving skills required to reach my goals.
********@*****.***
Richmond, TX
SKILLS
Microsoft Powerpoint
Microsoft Word
Conflict Resolution
Team Leadership
Quick Learner
Effective
Communication
Multi-Tasking
Managing Multiple
Teams
Quick Adapter
Customer Satisfaction
Complaint Resolution
WORK EXPERIENCE
Substitute Teacher
Fort Bend ISD
2020 - Present, Houston, TX
Worked with special needs students and helped them navigate through everyday lessons Fostered an engaging and encouraging classroom environment Improved lesson plans to cater to student needs and progress Personal Banker
Washington Mutual Bank (Chase Bank)
2004 - 2006, Houston,TX
Hired as a Bank Teller and worked my way up to this position Provided professional expertise to clients and helped them manage their financials Established new accounts and retained old accounts by providing excellent customer service to my clients
Bank Teller
Washington Mutual Bank (Chase Bank)
2002 - 2003, Houston, TX
Website Front-End Designer
Tecknoquest
10/2000 - 04/2001, Karachi, Pakistan
Multimedia Training Executive
Arena Multimedia
05/2001 - 11/2001, Karachi, Pakistan
EDUCATION
Masters in Information Technology
Hamdard University
2002, Karachi, Pakistan
Bachelors of Science (Mathematics, Statistics, Economics) University of Karachi
1996, Karachi, Pakistan
Responsibilities/Tasks
Achievements/Tasks
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