Customer Service Representative

CHUCKY L. LEE

Richmond VA ***** **********@*****.*** 804-***-****

My objective is to gain employment within a company where I can use my talents and abilities to help achieve the overall success of the company that has given me the opportunity to work with them. EXPERIENCE

2021- PRESENT

Certified Nurse’s Aide, BRIGHTER GROUP HOME

Providing a variety of health support for adults with mental disorders, such as Hygienic training Medication management, Creative outlet exercises

2018- 2019

Customer Service Representative, MINICS

Provided service and sales for our clientele

Drafted written communications to customers who sent in inquiries Focused on making the client feel appreciative and happy to conduct business with the firm Marketing Associate, Liberty Tax 2012-2013

Responsible for implementing a successful marketing campaign to bring in new clients into the office to have their respective taxes filed by Liberty Tax.

Successfully increase overall client traffic by 23% for that tax season Certified Nurse’s Aide, Community Residence 2008-2009 Provided excellent care for adults that suffered with intellectually disabilities. Planned their daily outings and meals.

Ensured they were compliant with their medical regiment including dispersing the appropriate medications to those consumers.

Assisted with daily hygiene issues up to and including bathing consumers when needed. Drivers Assistant, United Parcel Service 2006-2007 Assisted the full-time drivers with the delivery of packages during the busy holiday season. Supported the driver by loading and delivering packages to customers in a timely and efficient manner. This was a seasonal position which ended after the holiday season. Transporter, BMW of Richmond 2006-2007

Transported high end vehicles from one BMW dealership to another throughout the East Coast. This was a seasonal position and was one that required extensive travel throughout the Eastern Part of the Country.

EDUCATION

2000

High School Diploma, LONGWOOD HIGH SCHOOL

Concentration in Liberal Arts

SKILLS

• Customer focus and obsessed

• Sales oriented

• Organize and detailed oriented

• Excellent verbal and communications skills

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