Customer Service Representative
Resume:
Fabian o. Brown
Lot **** New Harbour Village II
Old Harbour
St. Catherine
*********@*****.***
Objective
To be an integral part of a dynamic organization that is growth-oriented, and which will enable me to utilize my knowledge and skills.
Experience
Sagicor Jamaica Limited
Financial Advisor 2022-2023
●During this time I was tasked with acquiring business for Sagicor in the form of different life insurance and health insurance policies, also with the data entry aspect of having the clients information entered into the system for processing.
Sophia Morris would have served as my. supervisor during this period, up until I would have resigned in April 2023 due to wage related issues.
Ministry of National Security (police force)
Police Constable January 2013 – January 2020
During this time I had a myriad of different tasks all geared towards serving the citizens of Jamaica, ranging from taking reports and case file creation to mobile patrol and operational activities.
SSP Fitz Bailey served as my supervisor for a majority of my time served. In may 2019 I would have submitted my regination to take effect on January 1, 2020, choosing to resign due to stagnation and lack of opportunities.
Hinduja Global Solutions (business process outsourcing)
Customer Service Representative November 2011 – December2012
During which time I would have worked with the company in its infancy as the a part of its premier staff members and would have been one of the persons who would prove integral in the award of a contract from the National Commercial Bank and then going on to work on said account.
Candace Foster served as my supervisor for the duration of my time working there, I chose to leave to serve my country as a member of the J.C.F.
Education
University of Technology 2007 – 2010 (BSc. Hotel and resort management)
Pre University 2006 – 2007 (3 A levels)
Wolmer’s High School for Boys 2001 – 2006 (6 C.S.E.C)
College of Insurance and Professional Studies 2022 Ordinary Long Term Insurance + Equity Linked Insurance
Summary of Qualifications
Bachelors Degree
A Levels Proficiency
●History Grade B
●Psychology Grade C
●Sociology Grade C
Caribbean Secondary Education Counsel. General
●English Language Grade II
●Mathematics Grade III
●Principles of Business Grade III
●History Grade I
●Social Studies Grade II
●Geography Grade III
Additional Certifications
●Ordinary Long Term Insurance
●Equity Linked Insurance
References
Ms. Maisha Satchell
Quality analyst
Red Stripe Jamaica Ltd.
Mr. Matthew Gregory
Police Constable
Ministry of National Security
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