Customer Service Pharmacy Technician

Andrew-Mark Swietek

DESIRE:

HOlTEL Customer Service/Hospitality

EXPERIENCE:

Retail Customer Service (in-person & phone)

Cash Handling / Cashier / Food Service

Help Desk (Problem Resolution & Ticketing)

Computer Administration & Operations

Hospitality/Customer Service (Food & Liquor Serv.) 7/2021 – 5/2022 SSA Group at Brookfield Zoo Brookfield, IL 60513

Fulfillment Procurer Specialist 06/22/2021 – 07/11/2021 Nordstrom’s Oak Brook, IL 60523 (Temp Job for Annual Sale) Pharmacy Technician 01/13/2021 – 04/01/2021

CVS/Caremark Pharmacy North Riverside, IL 60546 (Temp Job) Pharmacy Technician 02/24/2020 – 05/05/2020

Jewel/Osco Pharmacy Clarendon Hills, IL 60514

Pharmacy Technician Intern 09/09/2019 – 10/29/2019 Genoa Health @ Oak Street Clinic - Chicago, IL 60606 Computer Operations / System Administration 04/1996 - 11/2017 Lucent Bell Laboratories & IBM Global Services Naperville, IL Preparing Food (Outdoor Grill) / Preparing Liquor Drinks / Cashier

• Responsible for setting up, opening, upselling,

closing and cleanup in Restaurants

• Sale of food and alcohol beverages

• Cash register / cash handling

All Aspects of the Responsibilities of a Pharmacy Technician:

• Data Entry ( transcribing prescriptions into

Order Entry and insuring 3rd party payment)

• Filling (retrieving medications, counting, and

placing in vials)

• Interacting With Customers (providing their

medications insuring their satisfaction, cashier)

• Inventory Medications (checking for out-of

dates, placing newly arrived meds on shelves)

Providing Computer Services for R&D Electrical Engineers and Software Developers Creating and Maintaining Digital Telephonic Switching Systems

• Live Customer Interaction (Help Desk Telephone

Responding, Ticketing, and Problem Resolution

• Responsibilities for SW/HW Installations & Upgrades, Backups & Restorals, 2nd Tier Problem Resolution

• Oracle DB Adminstration

Education

• Morton College – Cicero, IL Pharmacy Tech Certificate (91.5 %)

• North Central College - Naperville, IL Computer Science References

• Kathryn O’Brien (SSA Group at Brookfield Zoo) 303-***-****

• Arturo Ortega (Genoa Healthcare P.M.) 872-***-****

• Michael Giammusso (Former Co-Worker) 630-***-**** Contact

473 Lake Bridge Drive

Ormond Beach, FL 32174

773-***-**** cell

***********@*****.***

Summary:

I am in the Second Half

of my Career Life.

First, AT&T Bell Labs:

IT Admin &Team Lead

NOW Customer Service

recent experience

Nordstroms, Pharm.

Technician, and lastly,

Food & Beverage at

BROOKFIELD ZOO

Hospitality in a HOTEL

Environment is my goal.

In 2022 I did a lot of

traveling and staying at

many different hotels in

the Chicago Area.

Serving Hotel Customers

Is what I am most eager

and intend on doing.

Strengths

• Work well as Team

Player & Indpndtly.

• Very Close Attention

To Details

• Flexible Schedule

• Pressure / Time

Constrains

• Personable / Puctual

Contact this candidate