Stacy Clabough

Cleveland, Tennessee *****

423-***-****

adyxv9@r.postjobfree.com

Professional Summary

Skills

Menu Memorization

Active Listening

Hospitality and Accommodation

Food Preparation and Safety

Accurate Money Handling

Beverage Preparation

Assist Customers

Menu Presentation

Work History

May 2021 - December 2021

Dennys Restaurant - Cleveland, TN

Waitress

Remained calm and poised when dealing with difficult customers or during busy shifts.

Kept server areas clean and stocked to increase efficiency while working tables.

Used cash registers and credit card machines to cash out customers.

Greeted new customers, discussed specials, and took drink orders.

February 2020 - March 2021

Waffle House Restaurant - Cleveland Athens And Chattanooga Tennessee

Waitress

Remained calm and poised when dealing with difficult customers or during busy shifts.

Kept server areas clean and stocked to increase efficiency while working tables.

Used cash registers and credit card machines to cash out customers.

Greeted new customers, discussed specials, and took drink orders.

Bussed and reset tables to keep dining room and work areas clean.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Bussed tables during busy periods to assist staff and quickly turn over tables.

Folded napkins and prepared silverware sets to provide adequate supply for host station.

October 2015 - January 2016

Social Worker (indirect) - Cleveland, TN Cscc

Assistant

Greeted guests in with friendliness and professionalism.

Assisted manager in all aspects of business operations.

Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.

Worked closely with management to provide effective assistance for specific aspects of business operations.

Reviewed and edited documents for accuracy, grammar and clarity.

Developed and maintained filing systems to facilitate easy access to information.

Created and distributed agendas for meetings and conference calls as part of meeting preparation.

Education

Cleveland State Community College Cleveland, TN

Social Work

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