Customer Service Front Desk
Resume:
Priscilla Feierabend
***********@*****.***
To obtain a challenging position that allows me to utilize my current skills to assist in advancing a business that offers a stable employment opportunity. Willing and eager to learn new things, welcomes challenges.
Authorized to work in the US for any employer
Work Experience
Pre-Operative Manager
Adore Plastic Surgery - Miami, FL
July 2022 to December 2022
• Management of pre operative coordinator employees
• Delegating tasks clearly and creating plans.
• Actively assisting and listening to employees, patients, surgeons
• Ability to give and receive feedback
• Provide and collect screening applications.
• Email superiors daily/weekly updates
•Maintain surgical schedule active and cleared
•Build surgical charts weekly and schedules daily
•Maintain team structure and communication
Pre-Operative Manager to General Manager
Avana Plastic Surgery - Miami, FL
March 2020 to June 2022
• Management of clinic employees, including front desk, pre and post operative nurses, medical assistants, masseuse, surgical chart runner, housekeeping, and pre operative manager
• Delegating tasks clearly and creating plans.
• Actively assisting and listening to employees, patients, surgeons
• Ability to give and receive feedback
• Provide and collect screening applications.
• Email superiors daily updates
•Manage Post Operative Department
•Fostered positive report from patients and staff
•Maintained team structure and communication
• Maintained daily operations all departments and clinic. Event Planning Specialist
Kc Event Planning – Miami, FL
March 2019 to August 2020
• Interviewed clients to access their desires and needs regarding the event.
• Created client files and maintained organization of event documents.
• Planned events while managing all event project elements within allotted time limits.
• Organized events by choosing best venues, catering, staff, and music.
• Encouraged timely and relevant package upgrades for event clients as necessary. Receptionist
Affordable Communications - Miami, FL
July 2015 to March 2019
• Answer incoming calls
• respond to various incoming letters; emails and faxes daily.
• File necessary documents.
• Bill and prepare all files for jobs completed.
• Schedule incoming jobs
•Pay invoices
Office Assistant
Claim Guard - Hialeah, FL
March 2014 to April 2015
• Answer incoming calls
• respond to various emails and faxes.
• File necessary documents.
• Update clients on their claim/claims
• Call law offices with updates on claims.
• Update public adjusters on their clients.
Education
High school diploma
Ronald Reagan Senior High School - Doral, FL 2009 to 2013 Skills
• EXCEL
• MICROSOFT WORD
• ORGANIZATION SKILLS
• TIME MANAGEMENT
• EXCELLENT CUSTOMER SERVICE
• COMMUNICATION SKILLS (both English and Spanish)
• MULTI-TASK ABILITY
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