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Technical Support Information Technology

Location:
Dallas, TX
Posted:
August 14, 2023

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Resume:

YVES PALOMA SOMBE

**** ****** **** ****** ***** *9762

Cellphone: +1-432-***-**** / 209-***-****

adyxr5@r.postjobfree.com

adyxr5@r.postjobfree.com

Objective:

Any challenging position in the field of information technology or any related field that can utilized me educational qualifications, work related experience, acquired capabilities and knowledge with Opportunity for professional growth based on performance.

Work Experience:

Field Telecom Engineer

Texas Dallas market

DSRI

June 2020 to June 2023

Power plant set up and install power connection.

Swap and install new batteries and terminals.

Install GPS connection and splitter.

Install IXRE FSU VDU CDU SFP westell alarm.

Install IXRE ROUTER IP/MAC ADRESS for new equipment.

Set up SFP and Fiber optic connections.

Trouble shoot fiber optic connections.

Run power cable and grounding for new equipment’s.

Check DTF and Health check.

Decom old power plant and old CDMA and eNb Cabinet

Power Plant Swap and Install new rectifier ang return.

Small cell upgrade to 5G and install new cell site.

Set up new radio Samsung decom old Nokia.

Build new small cell sites, install radio and power, fiber grounding etc.

Operate bucket truck.

Tower build small cell site.

Swapping SFP and Ericson radio

Run Fiber optic from manhole to radio.

Technical Support Engineer

Riyad Saudi Arabia

King Khaled Hospital

August 2009 to Mach 2016

Team leader and Controller of a 6 men’s technical

Resolving IT support requests from employees

Answering employee questions regarding computer systems

Gathering and analyzing data to diagnose problems with computer systems.

Changing configurations, settings and permissions to fix computer issues.

Generating sign ins for new hires during the onboarding process

Installing new software and hardware drivers and updating existing ones as needed

Answering employee questions regarding computer systems

Gathering and analyzing data to diagnose problems with computer systems.

Changing configurations, settings and permissions to fix computer issues.

Generating sign ins for new hires during the onboarding process

Installing new software and hardware drivers and updating existing ones as needed

In Charge for repair of PC and Network Maintenance

Do Installation of Software and Hardware

Responsible Network Cabling and Setup

Do Assemble Personal Computer of the Company

Assist the co-office personnel in handling software applications.

Provides technical support concerning software and hardware problems.

Information Technology Associate

Store Terminal Services System

Information Technology Services

SM Mart Inc.

February 2005 to June 2009

Control organized and maintains project integrity and operational protocol.

Support team for immediate response and deployment.

Support back office and selling area users.

Troubleshoot pc, printers and network related problem.

Maintain, configure and troubleshoot P.O.S machines.

Document I.T related problems and concerns.

Install, configure, test and monitor in-house applications

Maintain and monitor servers and workstations.

Maintain and monitor network hubs, routers and modems.

Implement procedures for optimal I.T resources management.

In-charge of all IT related matters

Process and upload sales data, data corrections and data updates

Support back-office users.

Install, configure, test and monitor in-house applications

Maintain and monitor Data Centre Equipment’s (servers and workstations).

Ensure that the whole network of difference workstation is working properly

Assist the co-office personnel in handling / using new application

Technical Support Engineer

Store Terminal Services System

Pure Gold Price Club Inc.

May 2003 to January 2005

Maintain Network administration of the company

In charge for repair and maintenance of multi-media computer in the company

Support back office and selling area users.

Troubleshoot pc, printers and network related problem.

Maintain, configure and troubleshoot P.O.S machines.

Do Network Planning Installation configuring network.

Protocol TCP/IP and Administrate ring Local Area Network

Provide Technical Support Concern

Install, configure, test and monitor in-house applications

Maintain and monitor servers and workstations.

Maintain and monitor network hubs, routers and modems.

Implement procedures for optimal. I T resources management.

Process and upload sales data, data corrections and data updates

Support back-office users.

Maintain and monitor Data Centre Equipment’s (servers and workstations).

Document I.T related problems and concerns

Qualification Summary:

Able to work with other people and able to provide effective output.

Skilled in public relation.

Work with high sense of commitment, loyalty and integrity.

Possess the virtues of responsibilities and eagerness to learn.

Willing to undergo necessary trainings.

Ability to perform multiple tasks simultaneously.

Flexible and fast learner

Produce high quality result despite of deadline pressure.

Education:

Bachelor of Science in Computer Science

Saint Mery College

2000 – 2003

Industrial Computer Technician

Capitol Institute of Technicians

1996 – 1998

Doña Montserrat Lopez Memorial High School

Secondary School Diploma

1992– 1996

Skills: (Technical)

Familiarity in installation, utilization and administration of different version of:

Windows 10

Windows 9x Family (Win98SE, WinME)

Windows NT Family (WinNT-Server 4.0, WinNT-Workstation)

Windows 2000 Family (Win2000-Server, Win2000-Advance Server, Win2000-Pro)

Windows 2003 Family (Win2003-Server, WinXP-Pro, WinXP-HE, WinXP-X64

Linux (Red Hat, Fedora Core, Ubuntu, Debian)

Networking skills

Familiar with all Microsoft office application

Knowledge and skills on hardware and software installation, configuration

And troubleshooting.

Personal Information:

Place of Birth: Silay City

Date of Birth: April 18, 1980

Age: 44

Civil Status: Married

Language Spoken: English / Tagalog

References:



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