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Customer Service Computer Science

Location:
Riyadh, Saudi Arabia
Posted:
August 14, 2023

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Resume:

C o n t a c t

050-***-****

adyxqd@r.postjobfree.com

Riyadh

C a r e e r Objective

An experience of over ten years . Field experience involves areas such as management of product categories, project management, market research,, advertising, marketing, media, negotiation, customer service, training lectures, supervision of staff

E x perience

CATEGORY MANAGER

joigifts - Enhance Ventures

May 2021 - Present

• Devising long-term development strategies for product categories and Conducted regular competitive analysis to monitor pricing

• Negotiated contracts with vendors or distributors to manage product distribution and ensure the sustainability of inventory

• Implemented innovative marketing campaigns to promote new products, brand awareness, and boost sales performance.

CATEGORY MANAGER ASSOCIATE

May 2020 - Jun 2021

• Assist Category Managers in selecting, pricing, positioning and marketing of the category and products

• Work with Category Manager in developing merchandising & category plans and strategies to improve product sales .

• Contracting with new suppliers and partners to expand the scope of work HEAD OF CUSTOMER CARE

Mar 2019 - Apr 2020

• Hire, direct and develop customer service staff and create a motivating environment

• Improve customer service experience and create engaged customers

• Take charge of customer issues and follow up on issues until resolution

• Develop service procedures, policies and standards DIGITAL MARKETING MANAGER

ALAWAEL COMPANY — Riyadh

Jan 2014 - Apr 2018

• Building websites, electronic applications and social networking sites

• Develop a marketing plan that defines the activities to be implemented and the required budget

• Measuring the performance and effectiveness of marketing campaigns and submitting results and reports to the executive team.

• Writing and presenting distinctive content and suitable plans for social media and the website

• Testing new marketing methods, and addressing gaps in marketing campaigns. Mona fayyad

COMPUTER SCIENCE TEACHER

ALAWEAL HIGH SCHOOL — Riyadh

Sep 2011 - Apr 2014

• Providing external courses and programs that enhance the development of students in the field of computer science

• Collaborated with colleagues to develop new teaching strategies for classrooms using technology. COMPUTER SCIENCE TEACHER

ALHISAD HIGH SCHOOL — Riyadh

Sep 2008 - Jun 2010

• Teaching curricula, developing students' skills, and involving them in internal and external programs to challenge their knowledge.

S k i l l s

• Standard Sourcing Process

• Risk Mitigation

• Supplier Review

• Strategic Sourcing

C e r t i f i c a t i o ns

• Computer science and networks Diploma

• Courses in creating and designing websites in WordPress

• E-Marketing Diploma

• Many courses in career and professional development and team leadership



Contact this candidate