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Human Resources Customer Service

Location:
Los Angeles, CA
Posted:
August 14, 2023

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Resume:

OMAR JOSE CHACON ROMERO

***. *** **** adyxq9@r.postjobfree.com Los Ángeles. CA. 90042

SKILLS SUMMARY:

-Advanced skills in Excel, Outlook, Microsoft office & SAP.

-Preventive and corrective computer maintenance and actualization de software.

-Fluent in Spanish (mother language) and Basic English.

-Advanced organizational and critical thinking skills.

-Strongs knowledge in Windows operative system.

-Forklift driver Certified.

PROFILE

Well-educated and performance-drive IT Technician adept at supplying professional technical support to clients, improving the customer service, and maintaining hardware and software. Great communicator offering extraordinary technological expertise and strong determination to perform excellent word Detail-oriented professional with a highly professional attitude, exceptional critical thinking skills, and significant ability to perform well in a team.

WORK EXPERIENCE:

ASSEMBLER I 01/2022 - 07/2022

CASE EMERGENCY SYSTEMS. 5 GOODARD – IRVINE, CA 92618. Phone 949-***-****

-Worked on the production of various products and appliances, ensuring that the company’s high standards were always fully met.

-Generate a variety of electronic and electromechanical assemblies from various plans, schematics, and technical specification documents.

-Monitoring of schematic assembly plans and technical impressions in the low current assembly process.

-Perform welding of connected and welded electrical wires according to project requirements.

-Assemble prefabricated electronic and electromechanical components and subassemblies.

-Maintain cleanliness and safety of all assigned equipment and tools.

ELECTRONIC ASSEMBLER 01/2021 - 12/2021

PROINGCA LLC. 412 CHARTHAN T – WEST PALM BEACH, FL. 33417. Phone 512-***-****

-Preventive and corrective maintenance of computers.

-Assembly, updating and renovation of computer equipment.

-Installation of wiring for networks.

-Install software and operating system, backup information.

LINE OPERATOR 41, 42 and 43 06/2020 – 12/2020

VENTURA FOODS, through the employment agency It s Caliber.

2900 E. Jurupa St, Ontario, CA. 91761. Phone 909-***-****.

-Set up printers and lines for production according to the formulas needed on that day.

-Troubleshoot equipment malfunctions to figure out the root cause.

-Maintain the operation of the filling and packaging machinery to produce a quality product within the requirements and specifications of the client.

-Check automated equipment for preventative maintenance issues, proper configuration, and operation. Perform maintenance and minor adjustments, as necessary. Perform pre-shift preparation, make sure all surfaces that meet the product.

-Read the daily production schedule to determine the products to be processed and know their specific requirements, as well as the process in the sequence established for filling.

-Comply with all Good Manufacturing Practices (GMP), safety procedures, company policies, quality policies and procedures, and Hazard Analysis and Critical Control Points that apply to this position.

-Performs quality checks on proper lid placement, packaging, weights, lot codes, special customer codes, and case inspections to ensure all customer and quality specifications are met.

-Maintain SIS scheduling goals, maintain production release documentation, and complete all other necessary paperwork, on time and accurately.

-Maintain daily cleaning tasks operational.

- Responsible for following all food safety regulatory policies, procedures, and criteria, including the current SQF code, Good Manufacturing Practices (GMP) and the Food Safety Modernization Act (FSMA) and associated food safety standards. preventive controls.

PULLER 01/2020 -06/2020

YS & Sons, through the employment agency Fairway Staffing Services 11335 Jersey Blvd Ste A Rancho Cucamonga. CA. 91730. Phone 909-***-****.

-Ensuring that the products should be delivered according to customer’s requirements following packing list.

-Staging through Pull merchandise out from determined pallets to prepare orders for different customers.

-Adjusting and up to date the inventory daily.

-Lead of the pulling team.

PAYROLL LEAD AT HUMAN RESOURCES

08/2006 - 06/2017

REPSOL, Lecheria. 6016, Anzoátegui, Venezuela.

-Responsible designing and implementing professional contract processes, tools, and templates.

-Implementing KPI and Scorecard to Human Resources department.

-Lead of negotiation with Labor Union.

-Calculating annual salary benefits according to professional classification.

-Responsible for Annual Budget for Human Resources Department.

-Preparation be-weekly and monthly payroll for different professional.

-Responsible for the Outsourcing administration.

IT TECHNICIAN

01/1994 - 02/2006

DRILLPRO CORPORATION C.A. Punta de Mata. Maturín, estado Monagas. Venezuela.

- Supplied professional technical support to clients and educated them on how to use the company’s software programs and applications.

- Identified and investigated network issues, maintained, and upgraded hardware and software, and assisted in the server installation.

- Worked on the constant improvement of customer service and satisfaction with provided services.

-Reception, registration, and resolution of incidents.

-Maintenance and repair of computers.

-Advise clients on computer system recommended to their need, hardware, software, and networks.

EDUCATION:

Major degree in LAW. Universidad Gran Mariscal de Ayacucho, Anzoátegui, Venezuela.Máster degree in MANAGEMENT. Universidad de Margarita, Porlamar, Venezuela. 11/30/2012.

Bachelor of Business Administration mention: Computer Science. Universidad Simón Rodríguez. Maturín Estado Monagas. Venezuela. 05/07/2004.

Superior Technician in Informatics. University Institute of Industrial Technology "Rodolfo Loero Arismendi". Maturín Estado Monagas. Venezuela. 15/08/1996.



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