FRANCINE HOLLAND-CRUDUP
**** **** **** ****** ************, IN 46226
Phone: 317-***-****
Email: adyxml@r.postjobfree.com
CAREER OBJECTIVE:
Experienced medical assistant is looking to obtain a position that will utilize my extensive understanding of medical procedures in a highly competitive working environment where my commitment to preventive care will mutually benefit the operations of the healthcare organization.
WORK EXPERIENCE:
Dollar Tree
Associate Manager/Cashier
Indianapolis, IN
Run the register, assist customers, stocking, opening and closing store, money exchange, paperwork, deposits, vendors July 2019 to present
American Income Life Insurance
Insurance Agent
Indianapolis, IN
Delivering and educating union members and non-union on their benefits
Set up appointments for recruiting November 2015 to March2016
First Step Childcare Ministry April 2014 to June 2015
Chef and Dietician
Indianapolis, IN
Monitor food service operations to ensure nutritional, safety, sanitation and quality standards
Coordinate recipe development and standardization of menus for food service operations
Make recommendations regarding nutritional policy and nutrition standards for school programs
Purchase food in accordance with health and safety codes
Christian Renovations June 2011 to March 2014
Administrative Assistant
Indianapolis, IN
Maintains office services by organizing office operations and procedures
•Achieves financial objectives by preparing customer statements
•Resolution of billing accuracy and payment discrepancy
•Completes operational projects by scheduling and expediting tasks
Medical One Billing September 2006 to April 2011
Medical Biller Insurance Verifier
Indianapolis, IN
Achieved 65% resolution rate of billing and payment discrepancies
Ensure accuracy of patient service claims through third party insurance collections
Submission of claims electronically to ensure payment receipt efficiently
Experience using RA/EOB to best provide for the patient and physician
Winona Hospital
August 2002 to November 2006
Pharmacy Technician & Medical Billing
Indianapolis, IN
Authorize drug refills and provide prescription information to retail pharmacy providers
Prepare and administer medications as directed by prescribing physician
Serve as point person for answering client questions and resolving customer grievances
Schedule appointments, patient registration and retrieve medical records for physician staff
CVS Pharmacy May 1998 to July 2000
Pharmacy Technician & Customer Service
Indianapolis, IN
Administer drug refills and assist in filling prescriptions in a retail setting
Dispense prescription medications as directed by physician staff
Inventory current medications and monitor compound mixtures on site
Assist customers with prescriptions and explain proper dosage and health precautions
EDUCATION & TRAINING:
Associates of Applied Science Medical Assistant, National College
June 2013
Diploma Medical Billing and Coding, National College
June 2010
Professional References Available upon Request