Customer Service

ETANA

EDELMAN

*********@*****.*** 201-***-****

Brooklyn, NY 11221

EDUCATION

Feirstein Graduate School of Cinema - Brooklyn, NY Expected in 2025 Master of Fine Arts: Screenwriting

Montclair State University - Montclair, NJ 2021

Bachelor of Arts: Classics

Bergen Community College - Paramus, NJ 06/2017

Associate of Science: General Studies

Teaneck High School - Teaneck, NJ 06/2012

High School Diploma

PROFESSIONAL SUMMARY

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

SKILLS

Collaborative Relationships

Dietary Restrictions

Reading Comprehension

Active Listening and Communication

Customer Preferences

Warm and Friendly

Safe Work Practices

Hospitality and Accommodation

Food Preparation and Safety

Efficient Multitasking

PROFESSIONAL EXPERIENCE

Volunteer Kaplen JCC On The Palisades - Tenafly, NJ Performed basic book reshelving and obtained items from book drop. Babysitter

Played games, worked on puzzles, and read books to young children. Reassured children when upset providing emotional support and stability. Assisted with care of developmentally disabled child, ACCOMPLISHMENTS

Collaborated with team of 7 in the development of short student film. Assisted on fellow student films.

CERTIFICATIONS

Food Protection License - 06/23

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