Edward L Chaffins

**** ********* **

Lynchburg, VA 24502

571-***-****

adyxjt@r.postjobfree.com

Objective: To pursue a challenging career in the IT Industry Experience:

November 2022- Present V2 Systems Manassas, VA

• Linux Systems Engineer for NOAA contractor

• AWS and GovCloud OS Vulnerability Remediation

Jan 2019 – Jan 2022 Denpro Springfield, VA

• Supported over 20 customers for a MSP, supporting all Managed Services

• Provided OnSite Support for National Boiler Customer

• Remote telework Support

• Office 365 Cloud Support

• MSP Field/Onsite Support, Break Fix, HW/SW Refresh Jun 2016 – November 2018 TechClarity McLean, VA

• Supported over 20 customers for a MSP, supporting all Managed Services

• Provided remote support using Labtec,Continuum, LPI, and other RMM tools

• Connectwise, Labtec, Ninja ticketing experience

• 365 integration and support, specializing in email migration • MSP Field Support, Break Fix, HW/SW Refresh Nov 2013 - Dec 2015 TSI, LLC Woodbridge, VA

Tier II Support Technician

• Supported over 50 customers for a MSP, supporting all IT services

• Provided remote support using Continuum, LPI, and other RMM tools

• Connectwise, LPI,GFI ticketing experience

• 365 integration and support, specializing in email migration

• Windows XP,7,8,10 device support

• Windows Server support (data center and on prem support)

• Deltek, Sage, and Intuit Support (mainly via term services)

• 24/7 On-Call Support

Nov 2010 - Nov 2013 Giant Food

• Assistant Front end and store manager

• Limited IT support

• Managed over 20 employees

• Provided customer support for the largest area grocery store.

Nov 2007- Nov 2010 BAE SYSTEMS, Inc Herndon, VA

• Lead Firewall Engineer supporting Cisco PIX and

Checkpoint WAN FW solutions

• Lead Security Operations Center Firewall Engineer

• Implemented, Upgraded, and Supported Corporate and Customer FW solutions

• Arcsight Certified Security Analyst

• Team Player within a 6 man team supporting Global Security Incidents and Maintenance.

• Trained Junior Telecomm and Firewall Engineering Staff Nov 2005 – Nov 2007 InPhonic, Inc. Reston, VA

• Supported MVNO implementation for DisneyMobile.com

• Performed telecomm and Linux sys admin tasks for UC application platform

• Supported Tier 1/2/3 24/7 IT OPS Support for corporate and partner production services

Aug 2005-Nov 2005 Switch and Data Tampa, FL

• NOC Tier IV Engineer, OCCS Division

• Managed Global Peering for PAIX.net/SAIC and other carrierneutral customers and locations

• Implemented Global snmp monitoring application (Eye of the Storm)

• Implemented Global Security Devices for IP-based Provider and Customer Edges

• Provided Firewall Support for corporate Disaster Recovery Center/s.

Nov 2004-Aug 2005 TranTech, Inc. Alexandria, VA

• Lead InfoSec Architect/Implementation Engineer

responsible for over 300 WAN Firewall Devices

• Design, Troubleshoot Bureau of Census CheckPoint NG AI Edge Solutions

• SDLC, Support, Testing for Firewall Migration Project leveraging Cisco FWSM solutions for Dept. of Commerce

• Extensive troubleshooting, solution design, and support to the Census Data Center, Bowie, MD

May 2004 – Nov 2004 Self-Employed IT/Telecomm Consultant Manassas, VA

• ISP/MSP offerings to personal and small businesses in the DC Metro Area

• Personal and SBA computer repair, anti-virus, firewall, and www services

• Member of IETF working group drafting/testing security protocol standards for wireless communications

(voluntary).

• Providing telecomm, VPN, IP, Cisco security monitoring services to Small Business and Association Security countermeasures.

Nov 2000 – May 2004 Electronic Data Systems Herndon, VA Information Assurance Engineer/UNIX Sys Admin/SE/Developer

• EDS Telecomm/Host/Forensics Subject Matter Expert. Submitted for internal Fellowship Status

• CCNP/CCNA/CCSP Mentor for Tier 1,2,3 NOC, GNOC/GSOC Engineering

• Automated Global Security/WAN Core Device

Deployment/Operations leveraging TCL/TK, Perl, Shell Scripting, and RFC/IEEE IP Protocol Standards Chief Cisco IOS/AAA Architect, Design Engineer. Member of OS, IDS, Virus, Worm Forensics Team (EDS Corp. CERT Member/Advisor)

• BIND/Sendmail Administrator/Backup

• Secondary Remedy Developer (C, C++ Toolkits, Extensible Applet

Development (Secure code debug and ticket generation)

• Worked/On Call 24/7 in “6-9s” Production/Yield

Environment

• Designed HUD Security National Infrastructure • Drafted EDS Security Policies and WAN

Perimeter/Egress/VPN/PDA/Nextel Security solution

• Supported the State of TN WAN from BellSouth/EDS/Cisco NOC

• Administered Remote Access Solution (L2TP, PPP, RADIUS, TACACS+)

• Assisted Engineering Tier 3 for TN Egress Re-

Design/Upgrade

1999–2000 UUNet Technologies Reston, VA

Network Security Engineer

• Lead UNIX SysAdmin for the UUNet/MCI Intermanage Security Center

• Lead SE for Linux device driver development (COTS HW compatibility)

• Maintained Check Point, Raptor, F5, NetScreen and Interlock (UNIX based firewalls) .

• Supported a client base of over 3000 firewalls remotely using K5, TACACS+,RADIUS (Steel-Belted).

• Assisted/Mentored fellow co-workers with Solaris 2.X OS.

• Presented basic UNIX training class for junior tier colleagues.

• Built and configured UNIX hosts for demanding customer environments.

• Troubleshot, tested, configured VPN solutions.

1997–1999 SAIC, Inc. Washington, DC INS/DEA Project NOC Telecomm Engineer

• Designed a perimeter security solution for the DOJ private network.

• Managed over 20 Raptor 6.X firewalls on Solaris 2.6.

• Maintained Distributed Sniffer Probes within a global private network.

• Used WAN tools such as Open View, Sniffer, WANDL, to diagnose and resolve wide-

• Area network problems. Worked in the DOJ/INS NCC

(Network

• Control Center)

• Troubleshot and performed Sys Admin tasks for UNIX enterprise servers.

1992–1997 I-Net, Inc Bethesda, Md INS/DEA Project Contractor (Novell CNE)

• Supported the DoJ INS Asylum and Prison Novell re-design effort

• Travelled for 3 years surveying, upgrading, and

troubleshooting Novell 3.X WAN

• Installed Cisco stub routers in over 2000 locations across the US and territories

• • Remotely supported sunsolaris 2.5 and 2.6 hosts for mainframe to client-server migration

• Attained CNE, ECNE, and CAN

1986–1992 Electronics Telecomm Tech, USN (E-5) Norfolk, VA

• Supported voice mux and vsat communications systems

• Supported secure encryption devices (KG,KY families)

• Supported SHF, UHF,VHF RF communications gear

• Decorated Gulf War Veteran, 1990-91

• Assisted dry dock fiber to copper project, removing over 5 miles of copper aboard the USS JF Kennedy.

• 2M micro circuit repair certified

Education: 1986–1992 USN Electronics Technician (E-5) Norfolk, VA

• Two years of electronics courses related to Naval Telecomm equipment

• Specialized in VSAT, IFF, and Air-Search Radar Systems.

• Novell CNE 1993, Novell ECNE 1993

• Sniffer Pro (Ethernet, ATM) Courses 1998. Passed CNX

(Ethernet)

• Checkpoint Training, Administrative and Engineering

• Sun TCP/IP Sys Admin Training (SA-387), 1997, Certified 1997

• Advanced Sendmail and DNS Training, 2000 (attended annually since 2000)

• Advanced Shell Programming Training, 2000

• Cisco Security Boot Camp, 2001

• Cisco Advanced PIX Firewall, 2002

• Cisco CSPM, VMS, 2002

• Cisco MPLS VPN Switching, 2002

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