Global Security Data Center
Resume:
Edward L Chaffins
Lynchburg, VA 24502
**.********@*****.***
Objective: To pursue a challenging career in the IT Industry Experience:
November 2022- Present V2 Systems Manassas, VA
• Linux Systems Engineer for NOAA contractor
• AWS and GovCloud OS Vulnerability Remediation
Jan 2019 – Jan 2022 Denpro Springfield, VA
• Supported over 20 customers for a MSP, supporting all Managed Services
• Provided OnSite Support for National Boiler Customer
• Remote telework Support
• Office 365 Cloud Support
• MSP Field/Onsite Support, Break Fix, HW/SW Refresh Jun 2016 – November 2018 TechClarity McLean, VA
• Supported over 20 customers for a MSP, supporting all Managed Services
• Provided remote support using Labtec,Continuum, LPI, and other RMM tools
• Connectwise, Labtec, Ninja ticketing experience
• 365 integration and support, specializing in email migration • MSP Field Support, Break Fix, HW/SW Refresh Nov 2013 - Dec 2015 TSI, LLC Woodbridge, VA
Tier II Support Technician
• Supported over 50 customers for a MSP, supporting all IT services
• Provided remote support using Continuum, LPI, and other RMM tools
• Connectwise, LPI,GFI ticketing experience
• 365 integration and support, specializing in email migration
• Windows XP,7,8,10 device support
• Windows Server support (data center and on prem support)
• Deltek, Sage, and Intuit Support (mainly via term services)
• 24/7 On-Call Support
Nov 2010 - Nov 2013 Giant Food
• Assistant Front end and store manager
• Limited IT support
• Managed over 20 employees
• Provided customer support for the largest area grocery store.
Nov 2007- Nov 2010 BAE SYSTEMS, Inc Herndon, VA
• Lead Firewall Engineer supporting Cisco PIX and
Checkpoint WAN FW solutions
• Lead Security Operations Center Firewall Engineer
• Implemented, Upgraded, and Supported Corporate and Customer FW solutions
• Arcsight Certified Security Analyst
• Team Player within a 6 man team supporting Global Security Incidents and Maintenance.
• Trained Junior Telecomm and Firewall Engineering Staff Nov 2005 – Nov 2007 InPhonic, Inc. Reston, VA
• Supported MVNO implementation for DisneyMobile.com
• Performed telecomm and Linux sys admin tasks for UC application platform
• Supported Tier 1/2/3 24/7 IT OPS Support for corporate and partner production services
Aug 2005-Nov 2005 Switch and Data Tampa, FL
• NOC Tier IV Engineer, OCCS Division
• Managed Global Peering for PAIX.net/SAIC and other carrierneutral customers and locations
• Implemented Global snmp monitoring application (Eye of the Storm)
• Implemented Global Security Devices for IP-based Provider and Customer Edges
• Provided Firewall Support for corporate Disaster Recovery Center/s.
Nov 2004-Aug 2005 TranTech, Inc. Alexandria, VA
• Lead InfoSec Architect/Implementation Engineer
responsible for over 300 WAN Firewall Devices
• Design, Troubleshoot Bureau of Census CheckPoint NG AI Edge Solutions
• SDLC, Support, Testing for Firewall Migration Project leveraging Cisco FWSM solutions for Dept. of Commerce
• Extensive troubleshooting, solution design, and support to the Census Data Center, Bowie, MD
May 2004 – Nov 2004 Self-Employed IT/Telecomm Consultant Manassas, VA
• ISP/MSP offerings to personal and small businesses in the DC Metro Area
• Personal and SBA computer repair, anti-virus, firewall, and www services
• Member of IETF working group drafting/testing security protocol standards for wireless communications
(voluntary).
• Providing telecomm, VPN, IP, Cisco security monitoring services to Small Business and Association Security countermeasures.
Nov 2000 – May 2004 Electronic Data Systems Herndon, VA Information Assurance Engineer/UNIX Sys Admin/SE/Developer
• EDS Telecomm/Host/Forensics Subject Matter Expert. Submitted for internal Fellowship Status
• CCNP/CCNA/CCSP Mentor for Tier 1,2,3 NOC, GNOC/GSOC Engineering
• Automated Global Security/WAN Core Device
Deployment/Operations leveraging TCL/TK, Perl, Shell Scripting, and RFC/IEEE IP Protocol Standards Chief Cisco IOS/AAA Architect, Design Engineer. Member of OS, IDS, Virus, Worm Forensics Team (EDS Corp. CERT Member/Advisor)
• BIND/Sendmail Administrator/Backup
• Secondary Remedy Developer (C, C++ Toolkits, Extensible Applet
Development (Secure code debug and ticket generation)
• Worked/On Call 24/7 in “6-9s” Production/Yield
Environment
• Designed HUD Security National Infrastructure • Drafted EDS Security Policies and WAN
Perimeter/Egress/VPN/PDA/Nextel Security solution
• Supported the State of TN WAN from BellSouth/EDS/Cisco NOC
• Administered Remote Access Solution (L2TP, PPP, RADIUS, TACACS+)
• Assisted Engineering Tier 3 for TN Egress Re-
Design/Upgrade
1999–2000 UUNet Technologies Reston, VA
Network Security Engineer
• Lead UNIX SysAdmin for the UUNet/MCI Intermanage Security Center
• Lead SE for Linux device driver development (COTS HW compatibility)
• Maintained Check Point, Raptor, F5, NetScreen and Interlock (UNIX based firewalls) .
• Supported a client base of over 3000 firewalls remotely using K5, TACACS+,RADIUS (Steel-Belted).
• Assisted/Mentored fellow co-workers with Solaris 2.X OS.
• Presented basic UNIX training class for junior tier colleagues.
• Built and configured UNIX hosts for demanding customer environments.
• Troubleshot, tested, configured VPN solutions.
1997–1999 SAIC, Inc. Washington, DC INS/DEA Project NOC Telecomm Engineer
• Designed a perimeter security solution for the DOJ private network.
• Managed over 20 Raptor 6.X firewalls on Solaris 2.6.
• Maintained Distributed Sniffer Probes within a global private network.
• Used WAN tools such as Open View, Sniffer, WANDL, to diagnose and resolve wide-
• Area network problems. Worked in the DOJ/INS NCC
(Network
• Control Center)
• Troubleshot and performed Sys Admin tasks for UNIX enterprise servers.
1992–1997 I-Net, Inc Bethesda, Md INS/DEA Project Contractor (Novell CNE)
• Supported the DoJ INS Asylum and Prison Novell re-design effort
• Travelled for 3 years surveying, upgrading, and
troubleshooting Novell 3.X WAN
• Installed Cisco stub routers in over 2000 locations across the US and territories
• • Remotely supported sunsolaris 2.5 and 2.6 hosts for mainframe to client-server migration
• Attained CNE, ECNE, and CAN
1986–1992 Electronics Telecomm Tech, USN (E-5) Norfolk, VA
• Supported voice mux and vsat communications systems
• Supported secure encryption devices (KG,KY families)
• Supported SHF, UHF,VHF RF communications gear
• Decorated Gulf War Veteran, 1990-91
• Assisted dry dock fiber to copper project, removing over 5 miles of copper aboard the USS JF Kennedy.
• 2M micro circuit repair certified
Education: 1986–1992 USN Electronics Technician (E-5) Norfolk, VA
• Two years of electronics courses related to Naval Telecomm equipment
• Specialized in VSAT, IFF, and Air-Search Radar Systems.
• Novell CNE 1993, Novell ECNE 1993
• Sniffer Pro (Ethernet, ATM) Courses 1998. Passed CNX
(Ethernet)
• Checkpoint Training, Administrative and Engineering
• Sun TCP/IP Sys Admin Training (SA-387), 1997, Certified 1997
• Advanced Sendmail and DNS Training, 2000 (attended annually since 2000)
• Advanced Shell Programming Training, 2000
• Cisco Security Boot Camp, 2001
• Cisco Advanced PIX Firewall, 2002
• Cisco CSPM, VMS, 2002
• Cisco MPLS VPN Switching, 2002
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