Customer Service Data Entry
Resume:
G
Jamie Guymon
*****.******@*****.***
West Valley City, UT 84120
SUMMARY
Reliable Dispatcher with experience keeping delivery and customer service operations moving smoothly. Talented at scheduling deliveries, explaining details to customers and confirming arrival window date and time. Proficient in Intermodal Trucking practices and compliance requirements.
SKILLS
Management
Intermodal Trucking Dispatcher, OTR
Payroll, Collections, Casher, Data Entry
Phones, Invoicing, Billing, Hazmat forms
Strong Customer Service
Accounts payable and Receivables
Reliable and Dependable
Highly Motivated and a self starter
Strong office and clerical duties
Excel Spreadsheets
Strong Problem Solver
Filing and Data Archiving
Telephone and Email Etiquette
Documentation and Recordkeeping
Microsoft Office Suite
EXPERIENCE
Dispatcher / Clerical Assistant
Slc, UT
Harrington Trucking, Inc./ Jun 2005 to Aug 2023
Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations while adhering to safety standards.
Maintained vehicle logs, records of cargo or billing statements in accordance with regulations
Spoke with customers to ensure that expectations regarding deliveries had been met or exceeded.
Created schedules and dispatched drivers to various sites in 11 western states
Responded to customer messages in regards to delivery issues.
Planned, assigned and directed 8 fleet drivers to promote successful deliveries and excellent customer service.
Answered office phone and emails to schedule appointments, answer questions and document information.
EDUCATION AND TRAINING
Small Business Management
Phoenix College Jun 1985
Phoenix, AZ
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