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Salesforce Developer Service Cloud

Location:
Clifton, NJ
Salary:
negotiable
Posted:
August 14, 2023

Contact this candidate

Resume:

Gozde Aydogan

Clifton, NJ 347-***-****

adyxi8@r.postjobfree.com https://trailblazer.me/id/gzdeay https://www.linkedin.com/in/gozde-sfdev SALESFORCE DEVELOPER

PROFESSIONAL SUMMARY:

• Certified Salesforce Developer with 3 years of experience in Salesforce.com CRM platform in multicultural Environment, 3 Star Trailhead Ranger.

• Proficient in SFDC Development implementing the Flow, Apex Triggers, SOQL, SOSL, LWC.

• Experienced in data migration from Excel, MS Outlook using Data Loader, Data Import Wizard.

• Built applications on the Salesforce platform specifically Sales Cloud, Service Cloud with a good understanding of the Salesforce data security model.

• Ability to work in Agile methodology, Scrum methodology, and Test-driven development.

• Collaborative team player with excellent communication skills, capable of translating business needs into technical solutions.

• Results-oriented professional dedicated to driving business growth and optimizing customer satisfaction through effective Salesforce development and implementation.

• Proficient in effectively overseeing multiple projects with meticulous attention to detail and a strong emphasis on project discipline.

• Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.

TECHNICAL SKILLS:

• Salesforce Technologies & Environments: Flow, Apex, Visualforce, LWC, Workflow Rules, Process Builder, Validation Rules, Custom Objects, Custom Fields, Salesforce.com, Service Cloud, Case Escalation Rules, Case Assignment Rules, Relationships, Reports, Dashboards, Profiles, Permission Sets, Field-Level Security, Sharing Rules, Data Import Wizard, Triggers, DML, Apex Classes.

• Languages & Web Technologies: Apex, SOQL, SOSL, JavaScript, HTML, CSS.

• Software Applications/Tools: GitHub, Visual Studio Code, Jira, Postman, REST APIs, Data Loader, Microsoft Office, SAP.

• Methodologies: Agile-Scrum, SDLC.

• Operating Systems: Windows, MacOS

CERTIFICATIONS:

• Salesforce Certified Administrator

• Salesforce Certified Advanced Administrator

• Salesforce Certified Platform App Builder

• Salesforce Certified Service Cloud Consultant

• Salesforce Certified Platform Developer l

• Salesforce Certified Platform Developer ll

• 3 Star Trailhead Ranger

PROFESSIONAL EXPERIENCE:

Salesforce Developer

CRMLY August 2020 - Present

• Designing, developing, and deploying custom Salesforce solutions using Apex, Lightning Web Components.

• Executing data transformation and migration processes for customers using Data Loader, Data Import Wizard.

• Using SOQL, SOSL query to search all objects including custom objects.

• Performing data modeling and designing Salesforce objects, fields, relationships, and data management techniques.

• Designing, and developing the custom objects, formula fields, validation rules, page layouts, and LWC components to suit the needs of the application.

• Developing Salesforce flows to automate business processes, including creating email notifications triggered by record creation or updates, and updating related records based on changes to a parent record.

• Write efficient code, conduct unit testing, and troubleshoot issues to ensure high-quality and bug-free applications.

• Using Jira to manage issues, track the progress of Tasks, and work in collaboration with the team to meet project objectives.

• Collaborating with cross-functional teams to deliver projects and providing technical guidance and support.

• Optimizing performance and scalability of Salesforce applications by analyzing and refining code.

• Implementing and configuring Salesforce features such as flows, validation rules, and security settings to meet business needs.

• Proficiently utilized time by efficiently prioritizing tasks and consistently adhering to deadlines within a demanding and fast-paced professional setting.

Accountant

Latro Kimya June 2016 – June 2018

• Results-driven accountant with two years of experience utilizing SAP for financial management and reporting.

• Skilled in utilizing SAP's reporting and analytical tools.

• Communicated with clients to provide current account standings and other necessary data.

• Assisted with the month-end close and audit, and statement of accounts.

• Effective teamwork and information exchange.

EDUCATION:

• Bachelor’s Degree in Economics Marmara University Istanbul, TURKEY



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