Mitra Aliha

Dallas-Fort Worth, TX

adyxe9@r.postjobfree.com

469-***-****

LinkedIn: www.linkedin.com/in/ mitra-aliha-5aa25

Professional Summary

Clinical MTM/Compounding pharmacist, with 5 years of retail pharmacy experience and more than 10 years customer service experience.

Core Qualifications

• Creating positive relationships with patients, colleagues, and customers to ensure optimal patient-centered care.

• Able to handle and complete multiple tasks accurately.

• Significant ability to work under pressure.

• Dedicated to providing a high quality of patient care. Ability to determine best course of action for patients.

• Understanding of all safety standards and regulations set by the FDA and other related organizations.

• Capable in reviewing patient prescriptions, observing its effect to suggest alternative drugs, and dispensing appropriate medication to them

Education

Doctor of Pharmacy – Jul 2021 Aug 2017- Jul 2021

UNT Health Science Center, College of Pharmacy, Fort Worth, TX Master of Public Health Aug 2020- Present

UNT Health Science Center, College of Public Health, Fort Worth, TX Associate of Science Aug 2014 – May 2017

Collin County Community College, Plano, Texas

Bachelor of Science in Biology Sep 2003- Jun 2008

Ferdowsi University, Mashhad, Iran

Licenses and Certifications

Pharmacist License (License Number # 72277) May 2023 Texas Board of Pharmacy

Pharmacy Intern License (License Number #37106) Nov 2017 – Nov 2021 Texas Board of Pharmacy

Certified Pharmacy Technician (CPhT) (Certification #30094097) Mar 2019 – Mar 2021 Pharmacy Technician Certification Board (PTCB)

Basic Life Support (BLS) 2017, 2019

American Heart Association

Medication Therapy Management (MTM) Certification Jun 2019 American Pharmacist Association (APhA)

Sterile Products/ IV Compounding Preparation Certification Dec 2018 UNT Health Science Center, College of Public Health, Fort Worth, TX APhA Immunization Certification Sep 2017

UNT Health Science Center, College of Pharmacy, Fort Worth, TX Information Security Aug 2017

UNT Health Science Center, College of Pharmacy, Fort Worth, TX CMS Fraud, Waste, and Abuse Training Jan2018

UNT Health Science Center, College of Pharmacy, Fort Worth, TX HIPPA Privacy and Security Certification Sep 2017

UNT Health Science Center, College of Pharmacy, Fort Worth, TX Bloodborne Pathogens Training Sep 2017

UNT Health Science Center, College of Pharmacy, Fort Worth, TX IHI Certification Sep 2017

UNT Health Science Center, College of Pharmacy, Fort Worth, TX ELISA-1 Training Nov 2012

Varastegan Medical School, University of Mashhad, Iran Professional Experiences

Aspen Rx Health Jun 2023- Present

Clinical MTM Pharmacist, Remote

• Providing medication therapy management to patients.

• Performed the Five Core Elements of MTM Services.

• Identifying, preventing, and resolving medication-related problems.

• Preparing personal care plan for patients

• Identifying one-on-one care to patients

• Collecting necessary subjective and objective information about the patients. Retail /Compounding Pharmacist May 2023- Present

Vivmeds Pharmacy, Denton, TX

• Providing pharmaceutical care to patients (e.g., processing and accurately dispensing prescription orders, counseling regarding health care and prescription medication needs).

• Maintaining confidential information, controlled medications, and required documentation.

• Filling and verifying prescriptions.

• Verifying the safety and efficacy of medications.

• Assisting patients in minimizing medical expenses by recommending generic alternative medications.

• Education patients on possible side drug interactions, potential side effects, and optimal methods of administration.

• Managing drug inventory levels, ordering medications and supplies, verifying deliveries against purchase orders, and resolving any discrepancies.

• Using specific practical knowledge of USP 797 for developing a variety of forms of non-sterile compounds (creams, ointments, oral and topical solutions, torches, capsules, suppositories, etc.)

• Communicating with physicians to prescribe unique compounded formulations, and prevent harmful drug reactions, therapy duplications, and allergic reactions.

• Assisting physicians based on the patient’s lab values.

• Researching to find a bioequivalent/ therapeutic equivalent substitute for back-order active ingredients, and formulating new compounds.

• Performing bio-identical hormone replacement consultations consisting of reading and assessing lab values, reviewing medical history, current conditions, possible options, and adjusting therapy as needed.

• Performing Medication Therapy Management (MTM) daily, using Outcomes. o Performing telephonic comprehensive medication reviews and targeted medication reviews. o Evaluating complicated medication regimens to identify problems or gaps in treatment. o Making recommendations based on appropriate stands of care to patients and/or medical providers.

o Proving motivational interviewing to promote medication adherence and lifestyle modifications to improve patient outcomes.

Pharmacy Intern Jan 2021- Nov 2021

Walgreens, Dallas, TX

• Improved patient health literacy by counseling on new and existing prescription medications, in addition to providing non-pharmacologic treatment options if applicable to improve patient health literacy.

• Assisted the Pharmacist in reviewing, processing, preparing, filling, labeling, and dispensing medications, and supplies.

• Recorded, assisted, and handled customer complaints/concerns per company policies and procedures.

• Transferred medications.

• Problem-Solving.

• Assisted pharmacist in the processing of prescriptions and insurance claims, filled and ordered of medications, and completion of transactions.

• Recorded new prescriptions from phone/voicemail.

• Administered vaccines.

• Assisted pharmacy staff with drug inventory, purchasing, receiving, and supply management. Pharmacy Intern (Community, APPE) May- Jun 2021

CVS, Plano, TX. Preceptor: Dr. Catherine Njehue

• Counseled on new and existing prescription and OTC medications.

• Assisted pharmacist in the processing of prescriptions and insurance claims, filling, and ordering of medications, and completing transactions.

• Recorded new medications orders from phone/voicemail.

• Administered over 50 COVID-19 vaccines to individuals daily.

• Helped the pharmacy team to distribute covid vaccines to the other CVS pharmacies. COVID-19 Contact Tracer/Case Investigator Sep 2020- Apr 2021 UNT Health Science Center, Work for Tarrant County Public Health

• Assisted Tarrant County Public Health

• Department contact tracing investigations by using Quickbase and NICEInContact software

• Conducted telephone calls with COVID-19 positive peoples to complete case interviews, elicit, and trace contacts exposed to COVID-19

• Provided follow-up instruction to cases and contacts related to isolation or quarantine, symptom monitoring, and assess the need for medical care and supportive service

• Maintained daily communication with other contact tracer staffs and supervisors

• Addressed people’s concerns and questions related to the COVID-19 and helped them to find social and health resources

Pharmacy Intern (MTM APPE) Mar- Apr 2021

Consana, Richardson, TX. Preceptor: Dr. Karmen Stephens

• Evaluated of patients' medications through the MTM program to evaluate dosage, possible drug or allergy interactions, vaccinations up-to-date, and if any OTC/Herbal recommendation could be made.

• Monitored patient compliance and found the possible causes.

• Communicated with healthcare providers regarding the recommendation based on the guidelines to providing optimal therapy for patients.

• Utilized clinical therapeutic skills and knowledge of recommended medications with the appropriate dosages in geriatric and adult populations.

• Created a vaccination protocol, vaccine handling, and storage protocol for the pharmacy. Pharmacy Intern (Ambulatory Care APPE) Feb- Mar 2021 Catalyst Health Network, Plano, TX. Preceptor: Dr. Adam Cooper

• Performed disease state and medication therapy management in diabetes, COPD, asthma, anticoagulation, cognitive heart failure, hypertension, and dyslipidemia.

• Synchronized Med Pack for monthly deliveries and complete monthly check-ins by using PioneerRx.

• Created a therapeutic action plan to improve MTM outcomes. Pharmacy Intern (Community APPE) Nov 2020-Jan 2021 Tom Thumb Pharmacy, Frisco, TX. Preceptor: Dr. Danielle Nottingham

• Counseled patients on current medications and future prescriptions.

• Recommend over-the-counter medication to patients who are candidates for self-care.

• Transferred in and out of medications and retrieved prescriptions from doctors and medical assistances over the phone.

• Administered vaccinations.

Pharmacy Intern (Hospital & Inpatient APPE) Aug- Nov 2020 Medical City Denton, Denton, TX. Preceptor: Dr. John Kanell

• Reviewed daily charts of patients, identifying issues with medication regimens, and making appropriate recommendations to providers.

• Admission and discharge medication reconciliation.

• IV to PO medication conversion per policy, renal dosing of medications per policy.

• Prepared medication reconciliation for patients.

• Conducted research on COVID-19 medications and clinical trials (RLT-100 and Remdesivir).

• Presented RLF-100 PowerPoint at the Pharmacy and Therapeutics (P&T) meeting.

• Rounded with physicians, nurses, and other critical care medical staff to provide better patient care.

• Actively participated in order processing review, drug distribution systems. Pharmacy Intern (Academia APPE) May - Jun 2020

UNT Health Science Center, Department of Pharmacotherapy. Preceptor: Dr. Meredith Howard

• PowerPoint Presentation about Stress Management and Mindfulness

• Academic journal club presentation about virtual versus paper-based cases in pharmacists' patient care process

• Created hospital-based drug quiz questions for IPPE pharmacy students based on the National Board of Medical Examiners and the American Association of College of Pharmacy (AACP) 2019 guidelines

• Created outline and structure for the first preceptor newsletters for UNTHSC, college of pharmacy

Pharmacy Intern (Hospital IPPE) May - Jun 2019

Medical City Denton, Denton, TX. Preceptor: Dr. John Kanell

• Completed medication reconciliations with patients.

• Helped Pyxis and IV technicians.

• Participated in daily rounding with other health care professions about each patient’s Condition.

• Shadowed a technician for the ordering process.

Pharmacy Intern (Community IPPE) May - Jun 2018

Walgreens Pharmacy, Arlington, TX. Preceptor: Dr. Avery

• Accurately filled and labeled medication orders.

• Checked for updated materials.

• Assisted pharmacist with prescription transfer and new prescription via voice mail.

• Assisted with patient counseling for new medications.

• Helped customers to find the right OTC products.

• Answered any therapy-related questions under the supervision of a pharmacist on duty. Pharmacy Technician Nov 2013- Jun 2015

CVS pharmacy, Dallas, TX

• Prepared medications (interpreting, entering, counting, dispensing, and labeling).

• Entered prescriptions data.

• Verified patient insurance information and process claims; investigated and quickly resolved patient billing and insurance concerns.

• Worked Prior Authorizations.

• Answered and resolved inbound inquiries.

• Prepared medication for delivery to patients and departments.

• Performed inventory Control (maintaining a lean inventory).

• Ordered medications and supplies using applicable technology.

• Over the phone customer service.

• Registered new patients and updated customer information.

• Performed data entry- Intercom Plus.

Research and Development Scientist/Sales Manager/ Advisor Sep 2008-Jan 2013 Pars Tous Zist Fanavar, Mashhad, Iran

• Adviser of molecular and biological materials users.

• Set up lab and solution preparation.

• Worked with cell culture materials, such as FBS, RPMI, Lymphosep, etc.

• Trained and managed other staff to produce molecular materials.

• Performed PCR and DNA-sequence-based confirmatory procedures on cultures and specimens.

• Tested on patients’ samples with Real-Time PCR.

• Examined cultures referred for identification using molecular based & biochemical techniques.

• Performed duty as a phlebotomist in the blood sampling section. Research Experience

Advances in Diabetes and Metabolism (Systematic review research) Feb - Jul 2020 Department of Pharmacotherapy, UNT Health Science Center, College of Pharmacy, Fort Worth, TX. Advisor: Dr. Annesha White,

• Conducted scientific articles and research on current evidence-based articles about the relationship between diabetes, its complications, and genetics to prevent diabetes, delay onset of action, or personalize medicines

Memberships:

• Academy of Managed Care Pharmacy (AMCP) May 2019 - Present

• American Pharmacist Association (APhA) Oct 2017- Present

• Pharmacy Student Government Association Oct 2017- Present

• Student National Pharmaceutical Association Sep 2017- Present Pharmacy Involvements

• RAD (Research Appreciation Day), Fort Worth, TX. Mar 2019

• Best Kids Care Pediatric, McKinney, TX Apr 2019

• Fortress (First Aid Provider), Fort Worth, TX Apr 2019

• Flu Shot Immunization, Dallas, TX Oct 2017 & 2018

• Back to School Health Screening, Fort Worth, TX Aug 2018

• Immunization with Healthy Start (HPV Vaccination), Fort Worth, TX Mar 2018

• Wellness Day at Walmart, Fort Worth, TX Jan 2018

• Health Project at CVS, Irving, TX Oct, Nov 2017

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