BLAISE KAFULU
Euless, TX 76040 Tel: 469-***-****
adyxdi@r.postjobfree.com
CAREER OBJECTIVE
Seeking a position where experience will be developed and utilized.
WORK EXPERIENCE
Liberty TAX
Tax Support Agent 12/2022 – 4/2023
Receive Incoming Calls from the Franchise, to walk them through the tax return.
Return calls right away when there is a missed call.
Help them to Understand IRS and State rules, to fix rejection, errors, Amended the tax return.
Respond to their concern, how to report the Sold of the Primary Resident, Depreciation and Rental Property.
Unemployment (Back to school) 12/21 - present
Alan Ritchey – Irving, TX 12/19 - 12/21
Shipper Packer
Deal with US Mail, Post Office, Sort Mail by zip code, by City and State
Scan Airlines Mail and put the label on them.
Assign, Build and Close.
Unemployment 12/18 – 11/19
JP MORGAN CHASE – Fort Worth, TX 07/17 – 12/18
Trans Processing Specialist II
Data Entry :
Receive, Open and Endorse checks regular Mails & US Mail
Tape & Batch input & Use Opex Machine
Lookups, Sort Checks by Account number Dealer p/o & lease p/o
Teleplan – Irving, TX
Technician 10/16 - 07/17
Flash : wipe data into Iphone.
RF CWM run test check the functionality
Batteries Harvest remove from the D cover and test the capacity of life.
And entry information into data base.
Amazon - Coppel, TX
Data entry 04/14 – 03/16
AFE Outbound Scan and Packing Items in a good Condition.
Slamming process ready for shipping.
Sorter Items in the right location.
Gamestop – Grapevine, TX 12/08 - 03/14
QA Lead
Received gaming consoles, Tablets, Ipads, Ipods and Iphone 5 S make sure that they had the correct SKU label and accessories.
Inspected consoles, Tablet, Iphone 5 S, iPad and iPod for cosmetics defects.
Tested consoles and Idevices for any internal issues and then scan the serial number into database. Check, respond my E-mail and Put my daily productivity into data base.
RF user & Extended Testing.
Fox Conn- Fort Worth, TX ( Cellphone’s Company) 03/07 - 11/08
Calling Center
Received orders and complaints from our customer.
Fix some cases and proceed to Shipping
Education
TCC North East Campus Hurst, TX 2022 to Present
TCC North East Campus Hurst, TX 2009 - 2010
ADDITIONAL SKILLS
Languages
English, French, Swahili.
Software
Microsoft Office, Excel, Word, PowerPoint, Access, Teams, Nest & Outlook.