ABLA

HERZALLA

Saint Augustine, Florida 904-***-**** adyx9w@r.postjobfree.com

I have attended First Coast Technical College and became certified as a medical assistant. I also have an associate in arts degree. I have excellent communication and customer service skills. I’m a great multitasker and would be a perfect asset to any healthcare facility.

Authorized to work in the US for any employer

Education

Medical Assistant, August 2019 to July 2020

First Coast Technical College.

Associate in Arts, August 2012 to December 2015

Saint Johns River State College

Work Experience

Fort Wayne

Patient service representative, February 2022- Present

I work remotely communicating with patients via phone and schedule them appointments with providers, assist them with locations, transfer them to the appropriate department if necessary, and send messages to providers. I also use Athena to complete these tasks.

Change Health Care

Patient service representative, October 2021- February 2022

I worked remotely communicating with patients via phone and scheduled them appointments with providers, assisted them with locations, transferred them to the appropriate department if necessary, and sent messages to providers. I also used Epic and Cerner to complete these tasks.

Datalot

Warm transfer agent September 2020- August 2021

I worked remotely from home and assisted consumers in finding affordable insurance rates by verifying their information and transferring them to the appropriate insurance company.

ICare

Dispatch, February 2012- May 2020

I assigned drivers schedules, assisted drivers with their trip logs, and monitored drivers rides.

Skills

Microsoft Office

Server

POS

Word

Customer service

Communication skills

Organizational skills

Time management

Medical records

EMR systems

Cerner

Epic

Phlebotomy

Vitals

Venipuncture

Medical office experience

Administering injections

Lab experience

Patient care

Medical scheduling

Computer skills

Anatomy knowledge

Clerical experience

Medical terminology

Healthcare

Certifications and licenses

EKG certification

Present

I am certified in EKG.

Phlebotomy

Present

I am certified in phlebotomy.

Additional information

I am competent at taking patient vitals, entering patients' information into an EMR system, scheduling patients, performing an EKG on a patient, performing phlebotomy, and assisting the doctor.

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