Human Resources Data Entry

Stephanie P. Rawady

** ******** ***, *********, ** 01604

E-mail Address: ********.******@*****.***

Mobile: 508-***-****

Human Resources Professional

Overview

With intensive professional experience exceeding more than two years in the professional field coupled with a Master’s degree in Marketing from Saint Joseph University – Beirut, obtained in January 2012 in association with François Rabelais University of Tours, I look forward to a long-lasting career that capitalizes upon my unique skills, talents and education. I am a calm, serious individual with an unprecedented sense of responsibility and perseverance. I am a collaborative, creative and efficient team player who enjoys challenges while consistently seeking innovation. I am creative, efficient, effective, very patient, trustworthy, and a great listener.

Proficient in many software applications including: MS Office (Word, Excel, PowerPoint, Outlook). Fluent in conversational and written Arabic, French and English. Core Competencies

Strategic Management Organizational Change Management Human Resources

Communicative Advertising Commercial Negotiation Consumer Behavior

Customer Relationship Management Marketing Plan Development Data Entry

Financial Services Marketing New Technology/Service Sales Logistics/Territorial Marketing Professional Experience

Boys and Girls Club of Worcester June 2017- present HR Manager and Volunteer Coordinator

1- Managing talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding 2- Keeping job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions 3- Developing training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements 4- Creating and updating employee handbooks.

5- Handling investigation and resolution of employee issues, concerns and conflicts 6- Handling volunteering requests, orientations and background checks and updating the system. Boys and Girls Club of Worcester March 2014- June 2017 Development Assistant

1- Data Entry and Donation Processing

a. Primary point person for updating, adding and maintaining donors, constituent records in the database. Use of Raiser’s Edge as software and then switch to Donor View. b. With Development Operations; responsible for gift entry process including copying checks, tracking weekly donations.

2- Tracking and inputting general donations, tributes, grants and fundraising gifts. 3- Uploads online transactions (sign ups, profile updates, donations and event registrations) from online giving systems

(Donor View and Square point of Sale)

4- Creation of donor lists and other gift queries and reports. 5- Filing all donation-related paperwork and maintaining organized filing systems and binders. 6- Donor Relations

a. Manage donation acknowledgement process (sending thank you letters) b. Answer phone and email inquiries regarding membership and donations. c. Tracking and reporting on tribute, memorial, designated contributions. 7- Check Requests

a. Create accounts payable check request upon need b. Tracks department expenses and receipt as part of assisting the accountant in tracking expenses. 8- Mailing and mail List maintenance

a. Database maintenance to improve data integrity and performance by cleaning up and updating contents b. Perform mail merge for sending out regular annual appeals. c. Post mailing and create labels.

9- Fundraising Campaigns

Coordinate and follow up with workplace campaign with community partners, including annual applications and pledge tracking and donor acknowledgements.

10- Provide administrative support for special events such as Annual meetings, Holiday parties, golf tournaments including assisting with mailings, phone inquiries, in-kind donations and other duties. Attend Special Events and trainings and assist with general clerical support for the development department and the organization overall as assigned by the Executive Director. Macy’s November 2013 – January 2014

Sales Associate

Baystate Family Dental April 2013 – September 2013 Entry level position including assisting the front desk manager with reception, phone calls, setting appointments for patients and payments handling.

Vent Nouveau S.A.L August 2010 – January 2013

Incoming Department Operations and Administrative Support Responsible for the incoming department at Vent Nouveau Travel & Tourism; planning, organizing, reserving all the services for individuals and groups coming to Lebanon for business or leisure. Conference organizing, assistance and ground operations; create immediate plans for last minute changes in destinations, sightseeing areas. Efficient in dealing with crisis management related to security concerns of incoming tourists due to political unrest. Flexible and client-oriented to ensure the best quality service.

Reported directly to the president – CEO, working with a team of 10 professionals. Other Positions Held: Responsible for data assessment, archiving and filing. Follow-up with clients, invoicing, and receivables. Financial control of petty cash: direct cash payment to multiple suppliers or utilities or supplies related to the office.

Key Accomplishments:

Managed all the needs of top American VIP groups coming within private tours dedicated to research or sightseeing; worked in close coordination with corporate companies from April 2011 through February 2013 Education

Master of Marketing of Services: Saint-Joseph University - Lebanon (February 2012) & University François Rabelais de Tours, Institution d’ Administration des Entreprises – France (October 2011)

Bachelor of Business Administration: Saint Joseph University - Lebanon (June 2009)

Economy and Sociology: Ecole des Soeurs de la Charite De Besancon- Baabda - Lebanon (June 2006)

Primary and Elementary School: Ecole des Soeurs de la Charite De Besancon- Baabda –Lebanon

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