Customer Service Operations Manager

Richard SanJurjo

*** **** ******

Camden, New Jersey 08103

Mobile: 1-856-***-**** Email: ***************@*****.*** OBJECTIVE: Seeking a rewarding & challenging position in a company that offers opportunities for personal & professional growth & advancement.

WORK EXPERIENCE: Medford Care Facility

11/16- 09/22 185 Tuckerton Road Medford, New Jersey 08055 Floor Technician

● Inspecting, analyzing, and troubleshooting systems and equipment

● Diagnosing defects

● Maintaining cleanliness of building

● Inspecting buildings to confirm safety standards

● Scheduling major repairs with the building's inhabitants

● Waxing, buffing, sweeping, mopping

04/06- 05/14 Image First Uniforms

400 Overpeck Place Englewood, New Jersey 07631

Operations Manager

● Stack, pile, adjust, and replace merchandise

● Inventory Control on merchandise and warehouse supplies

● Record number of units handled and moved using a daily production sheet

● Sort and store items according to specifications

● Read work orders or receive and listen to oral instructions to determine work assignment

● Load and unload merchandise to and from designed storage areas such as racks, shelves, and trucks

● Shipping and Receiving

● Follow-up on purchase orders, track shipments, process debit memos

● Maintain warehouse cleanliness

● Coordinate daily, weekly, and monthly warehouse duties

● File, fax, make copies, labels

● Assisting Customer Service Representatives with order status EDUCATION: Continental Academy Miramar, Florida-online 08/04- 12/04 General Education Diploma

SPECIAL SKILLS: Bilingual (Spanish and English), Reliable, Highly Motivated, Computer literate, Strong mechanical and technical skills, stamina to stand for long hours, strength to lift heavy parts during assembly. Forklift & OSHA certificated

REFERENCES: Available upon request

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