Andrew William Frank
PO Box ***
Deepwater, NJ 08023
Cell: 856-***-****
E-mail:
adywy2@r.postjobfree.com
SUMMARY OF QUALIFICATION
• Napa Store Manager
• Napa IBS Location Store Manager (Integrated Business Solutions)
• Mechanic The J Boys Lawn Maintenance Landscaping
Store Manager for ABC Auto Parts
Commercial Sales Manager for NAPA
Outside Sale Manager for NAPA
Service Consultant
Mechanic
Parts Clerk for the National Guard
I’m a self-motivated professional, who is detail-oriented, with extensive experience in sales and conflict resolution that thrives on challenges.
I work well independently and as a strong team member. AREAS OF EXPERTISE INCLUDE
Decision Making
Building Relationships
Sales and Service
Problem Analysis
Diagnostics
Explaining How to Remove and Install parts
Excellent Oral and Written Communication skills
CERTIFICATIONS & TECHNICAL SKILLS
Certifications: ASE Certified
Software: Windows 2000 / ME / XP / Vista / 11
ADT, and various other automotive programs
(modeled for specific auto parts companies.
Web Browser: Internet Explorer, Mozilla, Google, Chrome
Concepts: 25+ years of Automotive Parts Sales and Service, Automotive and Light Truck Repair Problem
Analysis, Creating Motivational programs and
competitions to stimulate sales and morale.
PROFESSIONAL EXPERIENCE:
Telesearch Staffing (02/2012 to (11/2012)
Rheon production line
Packing Dept.
Napa IBS Location Philadelphia Airport-( ASIG)
(07/2013 to 12/2016)
Napa Media PA Location
(12/2016 to (9/2016)
The JBoys Lawn Maintaince and Landscaping
(2/2017 to 12/2019)
Gary’s Easy Auto Repair (09/2010 to 10/2011)
Mechanic
Diagnose Problems with vehicles
Order Parts
Repair vehicles
Maintain a clean and professional environment
Meet and Beat repair time expectations
Rastelli Foods (05/2009 to 09/2010)
Forklift Driver
Load and Unload Trucks
Inventory
Repack
Pick Orders
New Breed (10/2008 to 04/2009)
Packer
Pick Orders
Pack Orders
Inventory
Barlow Buick and GMC (06/2007 to 04/2008)
Service Consultant
Establish Estimates and Create Work Orders
Assign Work to Technicians
Take Ownership of Customer Concerns
Test Drive Vehicles before and after repairs to Ensure Quality
Pay Technicians for warranty and non-warranty repairs. Autozone (01/2007 to 06/2007)
Commercial Sales Representative
Wholesale Representative
Outside Sales Representative and Solicitor for Current and New Customers.
Barlow Buick and GMC (08/2006 to 01/2007)
Service Consultant
Establish Estimates and Create Work Orders
Assign Work to Technicians
Take Ownership of Customer Concerns
Test Drive Vehicles before and after repairs to Ensure Quality
Pay Technicians for warranty and non-warranty repairs. Williams Auto Parts (NAPA) (03/2002-08/2006)
Outside Sales Representative
Called on Existing and New Customers
Commercial Sales
Inventory Management
Check and Stock Orders
Resolve Customer Concerns
Assigned Drivers and Loaded Trucks to Ensure they Stayed on the road Making Deliveries to our Customers
ABC Discount Auto Parts (2/1994-3/2002)
Store Manager
Commercial and Wholesale Specialist
Inventory Management
Payroll
Interviewing and Hiring
Scheduling
Training
Resolve Customer Concerns
Took Control of Special Projects as Needed
Pepboys (11/1992-12/1993)
Parts Sales Associate
Cashier
EDUCATION
Graduate of Kingsway Regional High School
ASE Certified
20+ Years of Auto Parts and Service
Forklift Driver
National Guard
Tank Crewman