Customer Service Assistant Manager

Brittany A. Payzant

**** **** ****** ***** ******** Hills, TX 76180 / 682-***-**** / **********@*****.***

Objective

Seeking the right opportunity to learn and grow in to a possible career with the right company! Hard working, lightning fast learner, capable of working in high stress environments with an ability to shine!

Education

H.S. Diploma / May 2005 / Olathe East H.S., Olathe, KS

Major: College Prep Course Work

Skills & Abilities

MANAGEMENT

Experienced leader of small teams, to ensure daily goals and objectives are completed to the satisfaction or above that of my immediate supervisors.

Capable of bringing the best out of others and myself, truly enjoy working with the team to reach our goals.

COMMUNICATION

Skilled in delegating out duties an authorities to others to be sure we all are aware of the desired end results.

Experience

Merchandising Service Team / Lowe’s Home Improvement / July 2020-Present

Responsible for servicing bays and keeping product adequately stocked on sales floor and in safe, accurately priced, aligned by plan-o-gram fashion. The construction and tear down of “Seasonal” items and displays. Organization and maintenance of all back stock and back of house items. Responsible for all resets and plan-o-gram changes for new or discounted products. Am certified for all power equipment including standing fork lift.

Head Cashier / Lowe’s Home Improvement / April 2018-June 2020

Was tasked with the opening or closing of all Point of Sale systems throughout the store. Cash counting & audits, preparing bank drops, and bags. Scheduling cashiers lunches, breaks. Oversaw Customer service desk and was responsible that all return and warranty items were entered accurately within company software system.

Second Assistant Manager / Quiktrip, Inc / May 2008-March 2018

Responsible for store function and cleanliness on a day to day level. Providing outstanding customer service! Consistent leadership and know-how for our part time personal. Keeping track of cash levels and counts prior to and when coming off shift. Writing daily orders to be sure the store is always merchandised to a maximum level. Working alongside the rest of the management team to be sure vendors are correctly stocking the store as well with product not provided by our own warehouse team.

References

Furnished upon request.

Contact this candidate