WORK EXPERIENCE
MD* – Allen, TX June **** – Present
Contract Specialist II promoted to QC over contract specialists
Receive and QC audit cell site lease contracts and other pertinent real estate documents for top 15 fortune 500 companies
Analyze, interpret and quality check internal database systems with corrected contract conditions
Calculating special payments for back rent owed to ensure the appropriate payee/landlord and correcting abatements for any overpayments owed to tenant
Database research to correctly interpret payment terms, annual increase, holdovers, termination rights
Maintain above daily required production and accuracy standards
Selected for special projects for maintaining such high accuracy standards
Endless Entertainment – McKinney, TX March 2018 – Jan 2022
Founder/CEO – Self Employed
Designed and built video arcades to customer specifications.
Programmed pi 3/motherboard to include 2500+ games, 15 gaming systems.
Designed and constructed custom arcade cabinets.
Managed inventory, orders, and financial information systems using Excel.
Designed and printed graphics for Arcade/Marquee exteriors.
Assembled, installed and tested wiring harnesses and electronic components.
Final assembly and shipment to customer.
Custom Cabinets designed, completed and shipped within 8 days from receipt of order.
Chase Manhattan Bank – Lisle, IL Jan 2017 – Feb 2018
Veterans Sourcing Group (contract hire)
Junior Underwriter
Verified the loan had been issued the clear-to-close from underwriting before processing the loan and setting it up for closing documents to be generated.
Reviewed purchase contracts and titles for proper vesting and to ensure loan amounts were correct on the titles.
Completely reviewed the file before sending out loan closing packages to attorneys.
Verified loan applicants qualified for the specific loan program, the final VOE had been done, and the borrower had enough verified assets.
Prepared and approved HUD Settlement Statements. Verified the wiring instructions were correct before ordering wires.
Collaborated with loan officers, processors, underwriters and title companies to ensure compliant and accurate loan documents.
Prepared closing documents to be sent to the title company and signed by all parties involved in the loan transaction.
Corresponded with brokers and title companies to help with any questions or issues that need to be resolved.
BMO Harris Bank – CLC Mortgage, Naperville, IL Dec 2012 – Dec 2016
Community Operations Specialist – Processor – CLC Mortgage
Perform Application Review and Document Management
oPerform detailed review of applications and supporting documentation.
oReview files against Application Submission Cover Sheet and Document Checklist.
oUpdate current database - Empower with all applicable dates and notes.
Communicate identified missing documentation.
oCommunicate and follow through with Mortgage banker. This expedites the loan application package efficiently to minimize process delays.
oCompile list of missing documents and draft 10-day letter.
oSend 10-day letter to borrower via Empower.
Confirm/Process application fee.
Order and print 3rd party and other pertinent documents.
oAppraisal, Title, Flood
oTax Transcripts, VOE, Home insurance, and Payoff Letter
oGather customer trailing documents for Processor
oManage the conversion of Pre-Approval Applications
Maintain current knowledge of all bank loan programs for transactions processed by Mortgage Operations.
oPrioritize complete applications to ensure efficient handling.
oPerform other administrative tasks as needed.
Nationstar Mortgage, Denton, TX Sept 2011 – Dec 2011
(Colvin Resources Group - Temp/ Contract hire)
Document Specialist – Foreclosure Department
Scanned and uploaded legal documents into Nationstar’s CRM (Lenstar) for processing and review.
Responsible for verifying information found on the assignment of mortgage by reviewing the mortgage against public record databases (e.g., ACS, Fortracs) before sending to judicial review.
Tracked and monitored the process of each affidavit or assignment of mortgage using LSAMS tracking screen.
Processed and notarized documents before mailing them to the Attorney.
Eldridge & Associates, Garland, TX Feb 2011 – Sept 2011
Marketing Consultant – ISO and ASE Certification
Responsible for developing relationships with new customers and maintaining rapport with pre-existing clients by providing extensive customer service and account management.
Communicate with companies (via phone, in-person, and email) to confirm appointments with potential clients to discuss their business and certification needs.
New Client Development: Communicate with clients regarding a variety of inquiries and provide in-depth explanation of the benefits related to certifications (i.e. ISO 9000 certification, and other International Standards of Quality certifications offered).
Thomson Reuters, Carrollton, TX Oct 2009 – Feb 2011
Business Development Officer - Sales and Use Tax Division
Collaborated with a team of three to set up and develop new business division for a 14 billion dollar company.
Created sales pitch script and common objection rebuttals for use by future team members to achieve goals.
Refined script and discovered most common objections by making 80-120 calls per day to potential clients.
Generated leads and built customer rapport using Salesforce.com as well as Hoover’s database.
Reached and surpassed sales quota each month, performing in the top 5% of sales.
EDUCATION
University of Texas at Dallas, Richardson, TX Graduated: May 2009
Bachelor of Science in Business Administration
Concentration: Marketing
McHenry County College, Crystal Lake, IL Graduated: May 2006
Associate in Science
REFERENCE LIST:
Allison Fries
Project Manager - Nationstar Mortgage
Fort Worth, TX, 76116
(214) 930 – 6061
adywtz@r.postjobfree.com
Cortney Wesley
Document Specialist – Nationstar Mortgage
Denton, TX, 76201
(214) 535 - 9269
Clay Stansell
Business Development and Inside Sales; Thomson Reuters
Los Colinas, TX 75201
(325) 668- 6601
Wardell Benford
Doc Management, BMO Harris
Naperville, IL 60450
Jill Morgan
Mortgage Sales Assistant for Michelle Otte
Chicago, IL 60604
Trish Major
Post-Closing, BMO Harris
Naperville, IL 60450
James Patrick
Manager of Inside Sales, Thomson Reuters
Carrollton, TX 75006
(214) 734- 8091