John R. Schafer

**** ******* ******

Wheeling, WV 26003

adywsj@r.postjobfree.com

304-***-****

Summary

Hold over 30 years of experience working with various Ambulatory Healthcare Organizations and their software. Designed Multi Enterprise and Single Enterprise database builds. Versatile consultant, performing Project Management, Analyst and Training duties at various organizations. Extensive background with workflow optimization, mentoring documentation of optimized processes and team leadership.

Experience

HealthTECH Resources, Inc – Promise – Champaign County, Il February 2022 – September 2022

Senior NextGen Analyst – HealthTECH Resources, Inc

Provided workflow and direct application support within the NextGen PM (Included Front Desk) and EHR (nurser, MA FNP and MD’s.

Work under the direction of the Leadership to provide application solutions for assigned business areas.

Managed a team of 2 analyst – 1analysts with PM and 1 with EHR.

Maintained current information and documentation regarding software changes and enhancements to ensure continued provision of the highest level of service to our members.

Assistant the organization to get ready for additional EHR upgrade.

Allscripts Manage Services – Dameron Hospital – Stockton, CA May 2020 – November 2021

Senior NextGen Analyst – Amerit Consulting

Managed and performed an ambulatory practice NextGen upgrade specific to Cardiology.

Managed a team of 6 analyst – 3 analysts with PM and 3 with EHR.

Lead with ongoing implementation activities for NextGen EHR/PM upgrades, Rosetta and related interfaces.

Coordinate technical uplift with technical systems, database, and storage team

Serve as liaison role between application technology vendors, internal IS groups, and business users.

Translation business requirements into product-specific designs and configuration, detailed requirement specifications and use cases.

UHG/Optum/American Health Network – Indianapolis, IN Febraury 2019 – March 2020

NextGen System Consultant - Randstad Technologies (5.9.0.124-Patch 54 and KBM 8.4.0.222)

•Identified, developed, and provided guidance for the training and continuing education needs of all AHN staff relative to the use of the electronic medical records system.

•Built and maintained system and practice templates, ensuring standardization and appropriate security (including HIPAA requirements) throughout all AHN practices.

•Served as a liaison between the practices and the software vendor on problem resolution.

•Communicated issues, resolutions and best practices to team members, administration, and super users.

•Acted as a liaison between AHN and practices for the electronic health record system.

National Merchant Resource, LLC – Canonsburg, PA September 2017 – February 2019

NextGen Consultant

NextGen EHR/PM Financial projects.

Designed NextGen documentation, consultant and performed Project Management processes

Solve critical client concerns and end-users’ issues. Capable to work on multiple projects during the product's life cycle development

Implement, train, and upgrade multiple duties at various organizations.

Laser Spine Institute – Tampa, FL September 2016 – June 2017

NextGen Consultant – Kforce Healthcare

•NextGen PM revenue financial project.

•Redesigned Billing office workflow.

•Modified and developed new payer source contracts.

•Evaluated and provided strong recommendations for File Maintenance configuration changes.

•Assessed Claim Edit library needs, demonstrated functionality of Real Time Edits along with demonstrating how functionality would benefit revenue stream.,

•Reviewed current practice and made recommendations on how to optimize business model using BBP

(Background Business Processor) for the centralize scheduling department along with Tasking functionality.

•Reviewed current practice, identified gaps in education, identified opportunities for improvement, and provided focused education for organizational staff with regards to NextGen PM and File Maintenance foundation.

Management Science Associates, Inc. – Pittsburgh, PA December 2015 – September 2016

IT Project Coordinator, Life Sciences Division – Organ Transplant

Worked with client hospital IT, Clinical and Administrative staffs to communicate product functionality options, collect configuration preferences, configure product components, test and troubleshoot issues

Demonstrated technical description of HL7 messages supported the HL7 segments and fields and how this HL7 messages relate to the front-end application and data base

Assisted in giving product enrollment presentations, setting project goals, milestones for customers and internal staff.

Worked with management to develop, enhance current systems, track resources along with the associate costs, and establish timeframes for deliverables and receivables.

Programed system interfaces based on real time HL7 transactions within healthcare setting to import it to the Mirth results.

Troubleshoot and debugged system and/or data errors and provides short and long-term solutions.

Tulare Regional Medical Center/HCCA – HealthCare Conglomerate Associates – Tulare, CA July 2014 – October 2015

Lead NextGen Analyst

Lead Analyst for the implementation with NextGen PM and EHR.

Trained NextGen Foundation templates to multiple SIEMENS/NextGen sites.

Instructed each analyst on the understanding and direction of NextGen.

Familiar with healthcare IT standards such as HIPAA, LOINC HL7 message types (ADT, ORM, ORU) and Meaningful use stage 1 and stage 2.

Lead role in upgrading and testing ICD9 to the ICD10 conversion.

Siemens Medical Solutions; Managed Services Division – Malvern, PA May 2003 – July 2014

NextGen Analyst III

•Established guidelines, policies, and procedures for their central billing office to follow to ensure accurate financial data and the integrity of financial reports and tracking tools

•Extensive Definition Workshop, System Configuration, Super User and Core Group Training as well as End

•Built and implemented NextGen EHR for over 7 years; assisted in technical solutions to resolve issues

Education

West Liberty University – West Liberty, WV

Bachelor of Science in Business Administration August 1989 - December 1993

Major: Computer Information Systems with a minor in Accounting.

Certifications

NextGen NCP

NextGen PM

NextGen EHR

NextGen Documentation Management

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