Front Desk Customer Service
Resume:
Lesvi Mosquera
Houston, Tx **042
adywq2@r.postjobfree.com
SKILLS
●Customer Service
●Assistant
●Microsoft Word/Access/Excel
●Bilingual (Spanish/English)
●Communication
●Team Player
EXPERIENCE
Kinghaven Counseling Group - 6315 Gulfton St. Houston, TX 77081
Administrative Scheduler
December 2021 - May 2023
●Inbound/Outbound Calls
●Phone call tracker
●Schedule appointments
●Check if in network withj insurance
●Transfer to correct department
●Send out consent forms
●Enter patient information into system
City Gear - 7543 Westheimer Houston, TX 77063
Assistant Manager
August 2018 - November 2021
●Schedule/Paperwork
●Open/close store
●Phone calls
●Inventory
Beneficent Healthcare - 8323 Southwest Fwy Houston, TX 77074
Front Desk/Assistant
March 2017 - December 2017
●Take/make phone calls and transfer to the right department
●Put in all new clients into system and give their file to the right department
●Organize files
●Run background checks
●Check voicemails, emails and mail
●Print any necessary papers
●Make appointments
●Take Spanish/English calls
●Giving checks to employees and made sure they signed off on payday
American Medical Institute - 6902 Cook Rd. - Assistant / Bilingual Translator
June 2016 - February 2017
●In charge of the front desk.
●Assist my manager.
●Help translate an English CNA class to Spanish.
●Answer phone calls.
●Put GED testers in testing room.
Whataburger - 10315 S Highway 6, Sugar Land, TX - Cashier
September 2014 - May 2015
●Took all of the walk-in orders.
●Make sure all customers were well taken care of.
●Kept the lobby clean
EDUCATION
Hastings High School - 4410 Cook Rd. High School Diploma August ‘15 -July’16
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