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Customer Service

Location:
Cincinnati, OH
Salary:
$20
Posted:
August 13, 2023

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Resume:

Denisesha Talley

**** ** **** ****** **********, Ohio 45224*513-***-*****adywo0@r.postjobfree.com

SKILLS

Excellent Communication and interpersonal skills

Dependable, flexible and adaptable

Team player

Strong work ethic

Willing to learn new things

EDUCATION

Brown Mackie College - Medical Assisting August 2013

Relevant Coursework

Medical Terminology

Medical Ethics

Clinical Procedures I & II

Phlebotomy and Hematology

Urinalysis and Microbiology

Pharmacy

Internship

Riverside Gynecology August 2013

Medical Assistant

Scheduling appointments

Phlebotomy

Assisted with Pap Smears

Worked with EMR system

Take patients’ vitals

Injections

Entered labs from Quest and Lab Corp into the computer

Urban League of Greater Cincinnati- November 2011

Accelerated Call Center Education Certificate of Completion

Alternative Health Training – Nurse aide Certification August 2000

VOLUNTEER

Evergreen Wellspring Retirement Community May 2013-Sept. 2013

Assist with activities

Reading to patients

Taking patients for walks

Playing Bingo

WORK EXPERIENCE

RDI Corporation. December 2020-

Bath Fitter outbound calls scheduling appointments

Placed food orders for CFFG

Alliance Data Card Services

Payment Solutions August 2018-March 2020

Collections

Called account holders associated with Comenity Bank

Collect past due payments

Kenwood Terrace Care Center July 2006- April 2010

State Tested Nursing Assistant

Assisted residents with basic personal care needs

Increased client quality of life by interacting and socializing with them

Check Patients Vital Signs

Maintain records of patients care, condition progress and problems in order to report and discuss observations with a supervisor

Provide patients with help moving in and out of beds, baths, wheelchairs, and with dressing and grooming

Twin Towers Retirement Community January 2003-November 2005 State Tested Nursing Assistant

Assisted residents with basic personal care needs

Increased client quality of life by interacting and socializing with them

Check patients vital signs

Maintain records of patients care, condition progress and problems in order to report and discuss observations with a supervisor

Provide patients with help moving in and out of beds, baths, wheelchairs, and with dressing and grooming



Contact this candidate