***** ******* ***. #**

Riverside, CA *****

Phone: 951-***-****

E-mail: adywn5@r.postjobfree.com

Antonia L. Layne

Objective

Obtain a position as a Mail Sorter

Work Experience

County of Riverside DPSS Office Assistant III June 2012 to Present Inspections Branch

Assist the investigator with gathering case files information for them to complete their investigation on fraud. Run CLETs when needed. Wrote fraud allegation over the phone from the customer. Prepared information on the missing children case files for the investigation also.

Pure Service – March Air Force Base Commissary Stock Clerk - Parttime Stock merchandise on the shelf, inspect the expiration date, rotate within the expiration dates, prepare the store for inventory, pull out the pallets with the old and new merchandise to display on the shelfs. I also work as a janitor in cleaning the bathrooms and the break room and mop the floors. County of Riverside DPSS Office Assistant III May 2002 to June 2012 Program Technology

Statewide Fingerprinting System (SFIS)

Resolution Report on duplication CIN – Client Index Number from districts. Contact State SFIS staff when the County needs an image removed for a CIN number. Monitor resolution report for clients over sixty to ninety months. Approve emails from Office Support Supervisors on password reset, when an operator is locked-out. Set-up new SFIS operator(s) with an Operator ID numbers upon receiving the DPSS 2920 Logon Request (RACF) from either the trainer or SDD.

Maintain records of the SFIS operators.

Coordinate and assist with training between the State and the county district office that is requesting training. TRAVEL Arrangements

Arrange airline, hotel and car rental with the County approved travel agency for MRU, Policy, Eligibility Service, SDD and Forster Care to attend the C-IV implementation, meetings, trainings and UAT (User Assistance Training) testing in Sacramento, Stanislaus and San Bernardino.

Access files to obtain a log of cash advances request from employees upon traveling and verify cash against all receipts with cash advance amount.

Verified that the Authorizations to Travel form (DPSS 1913) is on file and if not, process the form and give a copy to the traveler for their supervisor.

Balance expense claim form(s) with the receipts for accuracy using established county procedures and instructions. Time Tracking

Cleanup spread sheet for WDTIP, Time tracking.

Print out and organize the Time Tracking Report for Cal Works and GAIN from the DPSS Data Warehouse monthly. Schedule Meeting

Schedule conference room for meetings, setup telephone for AT&T conference calls, order supplies; review order slips against invoices and maintain office equipments.

14150 Grant Street #15

Moreno Valley, CA 92553

Phone: 951-***-****

Fax: 951-***-****

E-mail: adywn5@r.postjobfree.com

Antonia L. Layne

EBT

Volunteer on EBT program

CIV Announcement

Receive announcement information from C-IV Sacramento to input into the C-IV Announcement to allow the individual of CalWORKs, Foster Care, Food Stamps, QR 7, Meds, County of Riverside DPSS Office Assistant II August 1999 – May 2002 Ind. Review Group

TRAVEL Arrangements

Schedule airline, car rental and hotel accommodations for Independent Review Group. Schedule Meeting

Coordinate local meetings and conference calls, including scheduling conference rooms, setting up telephone and (or) video conference equipment.

Statewide Fingerprinting System (SFIS)

Statewide Fingerprinting System (SFIS) administrator Inspect Resolution Report on duplication CIN from districts. Monitor items over sixty to ninety days from the resolution report. Approve emails from OSS on password reset, when an operator is locked out.

Set-up new SFIS operator(s) numbers upon receiving the DPSS 2920 Logon Request (RACF) from either the trainer or SDD.

Maintain records of the SFIS operators.

Help provide training with the State for the district that is requesting training. California Bank & Trust Moreno Valley, CA April 1990 – August 1999 Merchant/Vault Teller

Process financial transaction; withdraws slips, deposit slips, and tax payment to customers accounts. Review for accuracy. Posted cash receipts, make change for internal and external customers, managed Merchant cash drawer, balanced vault and merchant cash drawer daily.

Reconciled customer checking and (or) saving accounts, both personal and business accounts. Sell money orders under five hundred dollars, cashier checks with maximize of ten thousand dollars, series EE and E Bonds.

Receive food coupons from merchant customer and complete the appropriate documents to ship out to the Federal Reserve Bank.

Daily reports of overdraft, safe deposit and new accounts Fill in at new accounts desk, verify with the check system department on outstanding accounts. Recording and maintaining accounting, numeric or statistical records, reconciling and examining statements and check books

K-Mart Moreno Valley, California April 1988 – April 1990 Cashier

Operate standard cash register

Stock merchandise on shelves

Balance cash drawer daily.

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14150 Grant Street #15

Moreno Valley, CA 92553

Phone: 951-***-****

Fax: 951-***-****

E-mail: adywn5@r.postjobfree.com

Antonia L. Layne

Provide customer service for Customer Service Desk in person or over the telephone. Skills

GroupWise

Microsoft Word

Microsoft Excel

Microsoft Access - Some

10-Key

Standard Electric Typewriter

Projector

HP Scanning Software

Knowledge of various office equipment

Desk Telephone - 2 Line

Education

1990 United Mortgage and Teller School, Riverside, CA 1980 College of the Redwood, Eureka, CA

24 Units

1979 Eureka High School, Eureka, CA

Diploma

Reference

Upon request

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