Daytona Beach Case Manager

Cleaon Kelly

***** ******* ***** **. • Jacksonville, Florida 32219 • 904-***-**** • *********@*******.***

Knowledgeable and dynamic professional with a solid reputation for maintaining compliance with strict regulations, seamlessly executing practices, and achieving excellence within cross-functional settings. Proven ability to provide counseling and guidance, mediate disputes, resolve complex issues. Committed to creating and implementing effective plans and programs which improve organizational performance; achieves continuous improvement and formulates solutions which meet short and long-term goals. Excels during challenges or conflicts.

EDUCATION and CREDENTIALS

Bachelor of Science degree with a major in Criminal Justice – Graduated 2002

Bethune-Cookman University – Daytona Beach, Florida

Relevant Coursework: Theories of Criminal Behavior, Criminal Justice - Administration, Interventions, Criminal Laws

• Child Protection Professional Certification in the State of Florida.

• Family Team Conference Certification.

• Team Leadership and Collaborations

• Child Interviewing.

• Ability to address developmental delays and modify disruptive behaviors

PROFESSIONAL EXPERIENCE

Family Service Counselor 2009 - Present

Kids First of Florida Orange Park, Florida

Conducts comprehensive and complex interviews with children and adults to gather case information, maintaining the safety and well-being of children; thoroughly analyzing and documenting all communications producing detailed reports, analyzing the accuracy of the information to summarize given information. Makes recommendations regarding information obtained. Plans and coordinate meetings and appointments. Link families with necessary services within the community.

Completes risk analyses and safety assessments, collaborates with attorneys to facilitate the legal process, and attends hearings; provides testimony and develop comprehensive action plans for clients.

Provides in-home services to clients; assists and counsel individuals and families by using such activities as delineating alternatives, helps to articulate goals providing needed information.

Completes all required court reports and submit within established deadlines.

Prepares investigative reports using clear and proper written language.

Family Service Counselor 2004 - 2009

Community Partnership for Children Daytona Beach, Florida

Conducted comprehensive and complex interviews with children and adults to gather case information and maintained the safety and well-being of children; thoroughly documented all communications and produced detailed reports. Planned and coordinated meetings and appointments. Linked families with necessary services within the community.

Completed risk analyses and safety assessments, collaborated with attorneys to facilitate the legal process, and attended hearings; provided testimony and developed comprehensive action plans for clients

Provided in-home services to clients; assisted and counseled individuals and families by using such activities as delineating alternatives, helped to articulate goals and provided needed information.

Completed all required court reports and submitted within established deadlines.

Coordinated services with other professionals and paraprofessionals.

Prepared investigative reports using clear and proper written language.

Case Manager 2002 - 2004

Three Springs of Daytona Beach Daytona Beach, Florida

Supervised over thirty adolescent males ages 13-20 years, court ordered to a High Risk Level 8 Commitment Program.

Devised Individual Performance Plan for each client with information taken from the Needs Assessment dealing with the different types of behavior each client displayed. Evaluated progress and recommended if the male should be released.

Completed and presented written summaries of each client’s progress to the Committing Court, Juvenile Probation Officer, and Parent/Guardian at 30 day intervals. Completed daily chronological notes of the clients activities.

Developed and maintained working relationships with various agencies.

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