Ashley Cross Created on Snagajob.com

adywlu@r.postjobfree.com 816-***-**** Kansas City, MO 64128

EXPERIENCE Sagility Healthcare,

Customer Service Representative Oct 2021 - Jun 2023 Answering calls for members and dentist provides

Attention to Detail.

Active Listening Skills.

Improving Customer Experience.

Building Customer Loyalty.

Positive Attitude

Time Management.

Interpersonal Skills

Cigna Healthcare,

Customer Service Representative Mar 2021 - Oct 2021 Answering calls and assisting customers and members with health services such as finding members providers in there network, assisting with benefits breakdown, assisting providers and providers staff with health benefits. Asisting with claims and members account balance. Getting my job done in a timely manner and assuring customers are satisfied before call ends.