TA TAMIL ARASAN.V

BSc Computer Science

CAREER OBJECTIVE CONTACT

Dedicated and results-driven Customer Service Associate with a passion for Phone

data analysis, across diverse domains. Eager to pivot into the dynamic field 735**-*****

of Data Analysis. Eager to apply data-driven insights and problem-solving

Email (link)

abilities to contribute to data-driven decision-making and enhance

organizational efficiency adywlc@r.postjobfree.com

LinkedIn (link)

CERTIFICATIONS https://www.linkedin.com/in/tam

il-arasan-6416b8271

DATA ANALYTICS & VISUALIZATION

Besant Technologies - Chennai 2023

RELEVANT SKILLS

INTEGRATED SKILLS DEVELOPMENT COURSE

Excel proficiency

Mahindra Institutions - Chennai 2021

Advanced functions (VLOOKUP, INDEX-

Completed four months Comprehensive Skills Training at Mahendra groups

MATCH), Pivot Chart

SQL

PROFESSIONAL EXPERIENCE

Querying, Database Management

Associate CS Technical Agent Power BI

Data modelling, Report Creation,

Sutherland Global Services, Chennai Jun 2021–May 2023

Dashboard Design

Tableau

• Provided Expert Technical Support Via Chat to US Customers,

Data Blending, Visualization

Addressing and Resolving Broadband and Internet-Related Issues.

Python

• Maintained Accurate Records of Customer Interactions and Case

Developing Python scripts to automate

Details in The Company's CRM System tasks and perform basic data analysis

• Handled Credit and Billing Inquiries, Processing Refunds and Power point

Adjustments in Accordance with Company Policies Creating presentations, slide transitions

• Utilized Strong Troubleshooting Skills to Diagnose and Resolve

Connectivity Problems AREA OF INTEREST

EDUCATION Data analytics, Data Visualization

Bachelor of Science in Computer Science

Soft skills

SRM Institute of Science and Technology- Chennai (2017-2020) 7.7 CGPA

Class XII Adaptability to AI Technology

Little Jacky higher. secondary school (2017) 62.5% multitasking, team Management.

Class X Emotional Intelligence,

Little Jacky higher. secondary school (2018) 72.5% Dependability, Analytical thinking

Leadership, Attention to Detail

Contact this candidate