Customer Service Package Handling

Rabah Sedki

725-***-**** **.****@*****.*** Las Vegas, NV 89119

SUMMARY

Highly motivated and skilled professional seeking a position as a FedEx Driver. Offering excellent driving skills, a strong work ethic, and a commitment to ensuring timely and accurate delivery of packages. Dedicated to providing exceptional customer service and maintaining a safe and efficient delivery process

SKILLS

Excellent driving record with a valid driver's license and a clean driving history.

Thorough knowledge of local roads, traffic patterns, and GPS navigation systems.

Strong organizational skills, with the ability to prioritize tasks and manage time effectively.

Exceptional attention to detail to ensure accurate package handling and delivery.

Outstanding customer service skills, with a friendly and professional demeanor.

Ability to work independently with minimal supervision, while also being a reliable team player.

Proficient in using handheld devices and delivery tracking software.

Strong physical stamina and ability to lift and carry heavy packages.

EXPERIENCE

Sonelgaz, May 2014 – October 2022, Algeria, AL

Conducted daily pre-trip inspections of delivery vehicle, ensuring safety and functionality.

Planned and organized efficient delivery routes to maximize productivity and meet customer expectations.

Loaded and unloaded packages into the delivery vehicle, paying careful attention to package handling and security.

Safely operated delivery vehicle in adherence to traffic laws and company policies, ensuring timely delivery of packages.

Interacted professionally with customers, addressing inquiries, providing assistance, and ensuring customer satisfaction.

Accurately recorded and maintained delivery records, including customer signatures and delivery confirmations.

Reported any vehicle maintenance issues or incidents to the appropriate supervisor for resolution.

7 – Eleven, February 2023 – Present, Las Vegas, NV

Upheld high standards of productivity and quality in operations.

Pulled merchandise safely for loading onto delivery trucks and helped customers and staff move merchandise safely.

Organized and restoked food and add -on supplies to support operations and ream productivity.

Observed Safety precautions and practices when using heavy machinery and equipment.

Identified unacceptable work or materials and independently corrected problems to keep operations on-target.

Restocked supplies removed trash and cleaned areas.

Answered Customer questions and took orders.

EDUCATION AND TRAINGING

Bachelor of Science Mathematics, Technical DBK, Tizi-Ouzou, Algeria, June 2013

LANGUAGES French, Arabic, English.

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