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Customer Service Assistant Manager

Location:
Tampa, FL
Posted:
August 13, 2023

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Resume:

Kelsey Ollar

Roseville, CA *****

adywjx@r.postjobfree.com

+1-916-***-****

Two years ago I made a bold decision to change my career path. It took a lot of courage and perseverance, but I couldn't be happier. As of March 2023 I am a Certified Professional Coder Apprentice and I am very eager to get any kind of experience within the healthcare industry. Even though I have a background in culinary arts and retail management, I have plenty of transferable skills that can make me a great asset to your company. Being a chef I've honed in my analytic thinking and problem solving skills. The pressure of the kitchen makes you have to think quick on your feet and be very meticulous about how to execute the task at hand. As a retail manager I am incredibly organized while still being able to multitask and manage employees and customers. Technology has always come easy for me, there's no doubt I would be able to quickly adapt to any software or system in place. Work Experience

Co-Owner/Chef

Sol Caribe Food - Isabela, PR

March 2021 to Present

• food preparation and kitchen work

• shopping for groceries, keeping track of inventory.

• managing, training

• serving customers

• cash register

Starting your own business is a huge accomplishment in itself. However, my most proudest with Sol Caribe was organizing and sponsoring community beach and park clean ups. They were all day events, clean up in the morning, followed by a line up of live local musicians and art vendors. Assistant Manager Retail/Buyer

FreeStyle Clothing Exchange - Roseville, CA

July 2018 to November 2019

• Opening and closing duties

• Balancing registers, end of day audits

• Training employees

• Problem solving, employee/customer conflicts

• Sorting and pricing merchandise based on retail value and popular trends Education

Certification for CPC in Medical Billing & Coding

American Academy of Professional Coders - Remote

August 2022 to Present

High school diploma

San Juan School for Adults - Citrus Heights, CA

2002 to June 2006

Skills

• Supervising Experience

• CPT coding

• Icd 10 cm

• HCPCS

• Cash handling

• Team management

• Customer service

• Information security

• Staff training

• ICD Coding

• Medical Records

Languages

• Spanish - Beginner

Certifications and Licenses

Certified Professional Coder -A

March 2023 to September 2023

In the process of getting the "A" dropped from my certification with the completion of the Practicode course under AAPC.



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