Customer Service Equipment Operator
Resume:
Jeffery N. Werblun
********@*****.***
I am currently employed as an heavy equipment operator for an open pit aggregate Mining Company. I am a pit loader operating a cat 988 loading haul trucks with blasted aggregate Rock. I also operated an excavator with a rock breaker attachment to break down large rock and boulders to usable size. I have operated a large water truck. I have loaded commercial trucks using the 988 with processed material. I have previous experience operating a cat 980 and a Volvo loader equivalent to the 980, loading trucks.. My goals and aspirations are to become a shipping or load out operator loading commercial trucks, providing customer service to the drivers, and moving and pushing up material as needed. When I operate a loader, I constantly stay busy utilizing the machine as needed throughout the area that I am working. I don't wait for a supervisor to tell me what to do. I am very self-motivated and my work ethic keeps me busy throughout the shift.
I was previously employed as a Heavy Equipment Operator for a mining company in an underground mine, in Marble Falls, Texas. I operated 45-ton articulated haul trucks in an underground mine, processing blasted rock. I also operated large tire articulated front loaders with 10–14-ton buckets on them. I drove the loader to load the trucks underground, move rock underground to clean the mine or take rock from the stock pile and feed the crusher. I drove the haul trucks loaded with 45 to 50 tons of rock per load, out of the mine to the stock pile where it is dumped. Additionally, I have operated the water truck, 15-ton dump truck and other articulated equipment, specific to underground mining operations. I have over one year experience operating loaders and many years operating large trucks and towing trailers.
I am a quick learner and a solid employee. I work with ethics, integrity and professionalism. I have superb interface skills with individuals of diverse cultures and backgrounds, as well as present a positive, professional image. I have had substantial experience, 27 years in law enforcement, 4 years in security and formal professional specialized training as well as undergraduate level studies in Professional Aeronautics and Aviation Business Management and Safety. I display extreme self-motivation, dedication, competency, and the ability to adapt quickly and get along with people.
2021-2023 Retired
May 2023 to Current
Pit Loader, Equipment Operator
Company to be disclosed later
January 2023 to May 2023
Heavy Equipment Operator
JM Huber, Marble Falls, Texas
October 2017 to January 2021
Security Chief
Rancho Murieta Community Services District
Rancho Murieta, Calif.
Manage the Security Department and a $1.2-million-dollar annual budget
Supervisor of department of 13-armed patrol officers and gate officers
Responsible for monitoring daily staffing, scheduling, operations, and security services
Attend monthly Board of Directors meetings providing monthly departmental reports, answer questions of the Board, present budget request and purchase request, provide department annual reports and statistics, respond to inquiries and comments from the public.
Attend public events and speak at public events as requested.
Attend weekly management meetings.
Weekly pay roll for security department
Investigate complaints against personnel
Work closely with the RMA and Murieta Village as well as other entities in the district
Proof read and route all reports, citations and daily paperwork generated by personnel
Provide Safety and Security to the residents, guests and businesses in Rancho Murieta and CSD property
Provide customer service to residents and visitors
Provide assistance to the RMA with enforcement of rules
Operate telephones and computer equipment
Operate two-way radio equipment
Complete required shift paperwork, access cards, log sheets, computer entries
Monitor closed circuit camera systems
Fill in as gate officer when needed
In absence of Security Sergeant, provide supervision of the Gate Officers
Conduct investigations and handle calls for service per policy and guidelines
Provided guidance to new Gate Officers
August 2017 to October 2017
Security Sergeant
Rancho Murieta Community Services District
Supervisor of patrol officers and gate officers
Responsible for daily staffing, scheduling, operations and security services
Weekly pay roll for security department
Investigate complaints against personnel
Work closely with the RMA and Murieta Village as well as other entities in the district
Serve as Acting Security Chief when necessary
Proof read and route all reports, citations and daily paperwork generated by personnel
Provide Safety and Security to the residents, guests and businesses in Rancho Murieta and CSD property
Provide customer service to residents and visitors
Provide assistance to the RMA with enforcement of rules
Operate telephones and computer equipment
Operate two-way radio equipment
Complete required shift paperwork, access cards, log sheets, computer entries
Monitor closed circuit camera systems
Fill in as gate officer when needed
In absence of Security Sergeant, provide supervision of the Gate Officers
Conduct investigations and handle calls for service per policy and guidelines
Provided guidance to new Gate Officers
March 2017- August 2017
Security Patrol Officer
Rancho Murieta Community Services District
Provide Safety and Security to the residents, guests and businesses in Rancho Murieta and CSD property
Provide customer service to residents and visitors
Provide assistance to the RMA with enforcement of rules
Operate telephones and computer equipment
Operate two-way radio equipment
Complete required shift paperwork, access cards, log sheets, computer entries
Monitor closed circuit camera systems
Fill in as gate officer when needed
In absence of Security Sergeant, provide supervision of the Gate Officers
Conduct investigations and handle calls for service per policy and guidelines
Provided guidance to new Gate Officers
2016-2017
Security Gate Officer
Rancho Murieta Community Services District
Control access to gated residential community
Provide customer service to residents and visitors
Operate telephones and computer equipment
Operate two-way radio equipment and serve as dispatcher for patrol officers
Complete required shift paperwork, access cards, log sheets, computer entries
Monitor closed circuit camera systems
Receive emergency calls or service and dispatch appropriate resources including
outside agencies such as Sheriff and Fire
Provided guidance to new Gate Officers
2010-2011
Instructor Pilot
American Eurocopter, Grand Prairie, TX
Serve as instructor in class room, flight simulator and aircraft for advance helicopter pilot training.
Work with basic computer skills, MS word, Power Point, Outlook and KRONOS
Complete required student training records, evaluations, service work orders, log sheets and other records as needed.
Present good image for company, provide customer service
2003-2010
Deputy Sheriff
Sacramento County Sheriff’s Department, Sacramento, California
Assigned as a Pilot/Flight Instructor/Safety Officer/Training Officer in the Air Operations Bureau.
Previously assigned as a patrol officer in the new Rancho Cordova Police Department responding to calls for service for law enforcement.
Previously assigned to Court Security Division and Jail Division
2001-2003
Deputy Sheriff II, Chief Pilot
San Joaquin County Sheriff’s Dept., French Camp, California
Developed new aviation program for the Sheriff’s Department
Implemented and wrote policy and procedure for the operation of department aircraft
Implemented and wrote training program
Wrote Operations manual
Trained new officers to the program
Established a maintenance program for the aircraft
Responsible for monthly and yearly reports and stats
Responsible for scheduling of the aircraft and pilots
Responsible for serving as pilot in the department’s helicopter and airplane
Serve as liaison between the department, the aviation unit and other agencies and groups
Responsible for ordering equipment and supplies and budget
Air Branch Coordinator for County Emergency Services Office
Community outreach, education for helicopter program
Education
2001- 2003 Embry Riddle Aeronautical University Daytona Beach, Fl
Course work for a B.A in Professional Aeronautics with a minor in Aviation Safety and Aviation Management.
2000-2000 Palomar Community College San Marcos, Ca
Course work in Professional Aeronautics
Completed other course work from various Community Colleges with over 120 units formal education in Criminal Justice, Professional Aeronautics and Aviation Management as well as professional development courses.
Additional
I have attended numerous training courses throughout my career. I can provide copies of the training certificates upon request.
Recipient of the Medal of Valor Award for acts in the line of duty, 2001.
Recipient of the Airborne Law Enforcement Association’s and Bell Helicopter’s Robert Cormier Memorial Award for outstanding achievement in the advancement of aircraft in public service.
Recipient of Critical Incident Ribbon and numerous commendations over my career for work in law enforcement.
Elected and served as Western Regional Director for Airborne Law Enforcement Association and on the Board of Directors 2008-2010, co-director 2007-2008
Served as consultant for law enforcement helicopter programs and test pilot for FAA flight evaluation and testing for certification for navigation system.
Served as classroom instructor for Airborne Law Enforcement Association at regional conferences and training seminars around the United States and Canada.
Former Director and a co-founder of, Cops for Kids Fly-In; a non-profit organization involving airborne law enforcement personnel that benefits seriously and terminally ill children. Program still going on after 15 years. I brought that program to Sacramento in 2007, hosted by the Sacramento Sheriff’s Dept for local Children’s Hospitals.
Co-founder of two motorcycle riding clubs. Holding several different ranks of officer before retiring from the club as President.
Held Calif Class B driver’s license for fuel tanker truck with air brakes, hazmat and tanker endorsements.
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