SR
SHAKITA REED
************@*****.*** 313-***-**** Warren, MI 48089
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Assembly Procedures
Documentation Ability
Loading and Unloading Protocols
Strong Work Ethic
Chrysler Detroit, MI
Production Worker
10/2020 - Current
Examined final products for conformance with quality and design standards.
Set up and operated production machinery according to company's specific standards and protocols.
Produced quality products by palletizing, packaging and assembling finished items.
Classified defects from finished orders for record tracking and statistics. Service Employees International
UnionLocal 1 Detroit, MI
Administrative Assistant
09/2016 - 09/2020
Composed, edited and typed complex memos and reports with job-related software.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations. Responded effectively to sensitive inquiries or complaints. Answered phone calls and emails to provide information, resulting in effective business correspondence.
Composed correspondence, reports and meeting notes. Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Handled incoming calls and directed callers to appropriate department or employee.
Coordinated catering services for various functions, including sales trainings and department meetings.
Created spreadsheets in Microsoft Excel for record-keeping and reporting. Tracked and submitted employee timesheets to prepare for payroll processing.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Good Jobs Now Detroit, MI Audited new data, identifying potential issues and corroborating reports. Summary
Skills
Experience
Data Entry Clerk
06/2011 - 10/2014
Located information contained in files to meet requests by supervisors and other departments.
Stored hard copies of data in organized files to optimize retrieval. Created reports and audited charts to maintain concise records. Processed customer and account source documents by reviewing data for deficiencies.
Transferred data from hard copies to digital databases, organizing information in new formats.
Identified and corrected data entry errors to prevent duplication across systems.
Completed database backups to secure information.
Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
Verified confidential or private client information in adherence to state and federal laws.
Exceeded quality goals to support team productivity. Input client information into spreadsheets and company database to provide leaders with quick access to essential client data. Addressed data problems, troubleshooting solutions to minimize interruptions.
Southeastern High School Detroit, MI
High School Diploma
06/1995
Education and Training