Business Development Customer Service
Resume:
ANDREA
BEY
Adaptable Inspirational Leader
Dallas, TX
CONTACT
Beyyoga.com
******@*******.***
https://www.linkedin.com/in/andrea-
bey-4a09929/
PROFILE
Dynamic Yoga Instructor, Wellness Coach, and
Marketing Specialist currently employed with a
leading SaaS company that unites analytics with
cost-effective real estate, lease, and facilities
solutions. Extensive experience executing corporate conferences and trade show initiatives, pipeline
acceleration, client account management, and
retention. Experienced and engaging speaker,
leader, service-oriented team builder.
EDUCATION CERTIFICATIONS WORK EXPERIENCE
University of Texas at Arlington
Bachelor of Arts in Spanish and Broadcast
Communications
Southern Methodist University
Digital Marketing Certification
Integrative Institute of Nutrition
Health Coach Certification
CorePower Yoga
200 RYT Certification
Certified Yoga Instructor
Bey Yoga and Wellness Dallas, TX Aug 2015- Present Founder Executive Health Coach & Yoga Instructor Kairoi Residential & Sherman Residential Dallas, TX Aug 2015- Present
- Weekly guided meditation yoga and wellness sessions for residents at Sherman Residential and Kairoi Residential.
- Advise clients on dietary theories, offer nutritional guidance and life coaching.
- Deliver periodic health lectures and resident social event coordinating.
TANGO Dallas, TX Mar 2016 – Present
Event & Marketing Coordinator BUSINESS DEVELOPMENT
- Lead end-to-end planning for events, industry trade shows, conferences, and leadership talks to deliver a diverse range of projects that align with business and event marketing.
KEY SKILLS
Salesforce
Microsoft Dynamics CRM
Microsoft Office
SalesLoft
ZoomInfo
HubSpot
Project Management
Customer Mapping
Client Retention
Public Speaking
Collaboration
Empathy
Problem Solving
Strong Communication
Highly Self-Motivated
Negotiation Skills
Process Improvement
Software Mastery
Adherence to Deadlines
Sourcing & Closing Sales
Fluent in English & Spanish
Excellent listener
Poised under pressure
Staff training & coaching
Interests Volunteering
Saving Hope Dog Rescue
Bonton Farms
Dallas Life Foundation
Genesis Women’s Shelter
Motivational Speaking - Breast & Uterine
Cancer Survivor
- Daily duties include collaborating with Sales and Marketing team on Demand Generation, sales
enablement, campaign management, customer
mapping, lead nurturing, lead scoring, social media management, content management, procedure
documentation, reporting on key metrics using
Salesforce and HubSpot.
- Assisting with vendor management, including sourcing vendors, submitting contracts, and working with our internal finance and security teams to get approvals.
- Providing administrative support to Sales and Customer Success Teams for travel expenses and travel booking.
- My prospecting brought on clients including J Crew, American Eagle, GNC, H&M, and others; Drive marketing and B2B sales campaign initiatives for Tango’s Retail North American Enterprise Sales Team.
- Generating leads to sell software platforms for analytics, project and facilities management, lease accounting and administration.
- Training and onboarding new BDRs.
- Most successful Business Development Representative in Tango History. Was awarded Business Development
Representative of the year in 2017.
Interface Systems Westec Intelligence Surveillance Digital Witness Dallas, Texas
September 2005 – April 2015
National Receivables Account Manager (Promotion)3 years
- Customer relationship management and retention, with special focus on account receivables.
- Portfolio includes McDonald’s Corporation, Burger King Corporation, PLS Financial Services, Jack in the Box Corporation, Sterling Jewelers, GameStop, Tesoro
Refining Markets, Fresh & Easy Neighborhood Markets. Senior Brand Account Manager McDonald’s (Promotion) 2 years 4 months
- Partnered with sales staff to surpass $1200 monthly revenue quota.
- Designed new product offerings designed to monitor cash handling procedures for late night closing safe drops.
- Attended various National and Regional McDonalds trade shows.
- Customized account plans and training to ensure client ROI and maintained a 95% customer retention rate.
- Received highest company honor for leadership and service.
- Rewards included numerous company announcements
with accolades from the President praising my strides in customer service and account performance; several
thousand dollars of bonus earned additional to
commission; and qualification to attend the company Caribbean Cruise.
- Over the 2 years, McDonald’s profitability grew by 60% by adding $46,000 of additional monthly recurring
revenue and sold over $600,000 in hardware by working a national grassroots campaign to solidly build
relationships with independent McDonalds Franchisees. Account Manager (Promotion)1 year 2 months
- Served as client liaison for technical support, accounting, and field operations.
- Traveled to various cities nationwide to conduct on site corporate product software training sessions.
- Translated documents and requests for Spanish speaking customers.
- Managed client retention by building revenue with existing clients.
- Received company top honor for customer service
satisfaction and leadership skills.
Local Sales Representative/Lead Generation Manager
(Promotion) 1 year
- Joined the startup company as a sales representative selling video subscription services for local customers in retail, casual dining, quick service, and hospitality.
- Shifted focus to marketing to local brand franchises. My top customers included: Jack in the Box, Qdoba
Mexican Grill, McDonalds, Red Hot n Blue.
- Sold the largest Jack in the Box Franchisee in Texas; Awarded Top Sales Honor for a 20-site sale adding over
$5000 in monthly recurring revenue.
- Due to proven ability to develop and maintain
professional relationships with clients and executives, a dual role as a Lead Generation Manager was created specifically for me to train and manage a team focused on cold calling prospective clients.
Ford Credit Dallas, Texas February 2003 - January 2004 Collections Specialist 1 year 1 month
- Aggressively collected delinquent accounts to negotiate payment arrangements.
- Worked in a call center on an automatic dialer
averaging over 200 call contacts per day.
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