Customer Service Project Management
Resume:
OKASHA ALI
CUSTOMER
PROFILE INFO
SERVICE
WORK EXPERIENCE
Energetic experienced
customer service
representative with dynamic
interpersonal skills. Poised
and efficient and dedicated
to team-driven environment.
CONTACT INFO
Phone
******.***.*****@*****.***
Address
Karachi, Pakistan
MY SKILLS
Hospitality Service Expertise
Communication Skills
LT
Guest Services
<<<
Business Operations
eT
Project management
<<<
Leadership Skills
Customer Service / Broker 2021 - Current
Newland Properties
Managed and dealt with local as well as overseas
clientele offering solutions for multiple real
estate requests including assets, properties,
regions etc.
Communicated with clients using own
knowledge and provided beneficial advice and
financial recommendations.
Conducted market analysis and stayed up to
date with laws and regulations with regards to
BTK region.
Closed more than SO deals per year generating
annual revenue of around 200 million PKR.
Managed and oversaw operations,
management, observations and maintenance of
commercial, industrial and resedential regions.
Managed day-to-day activities involving tenants,
house owners, and various different consumers.
Assisted customers, offered household services
such as construction services, plot detailing and
management of financial queries.
EDUCATION HISTORY
Intermediate 2020 - 2021
Defence Authority Degree College
Matriculation 2018 - 2019
DHACSS Shaikh Khalifa Bin Zayed Campus
LANGUAGES
English Urdu
Bilingual or Bilingual or
Proficient (C2) Proficient (C2)
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